24/7 Surrey

24/7 in Surrey is a county-wide specialist treatment service, offering a range of support for young people, aged 11 to 21, who have problems with drugs or alcohol.

How we help

We have a multi-professional staff team of specialist support workers, social-work qualified workers, qualified education, training and employment-support workers, parent and family workers, mental-health nurses and A&E link workers. We offer:

• a 24/7 emergency referral & crisis line for young people: 0800 622 6662
• a confidential online referral form *
  
• a prompt response before motivation falters and problems get worse
• a harm-reduction approach which informs young people about the effects of drug and alcohol misuse and the risks involved
• individually tailored help, based on an assessment of each young person’s needs
• specialist support for mental health problems
• access to our education, training and employment specialists to open up new opportunities
• help for the family so they’re better able to support the young person
• access to prescribing and needle exchange services
• access to alternative therapies, such as acupuncture
• social work qualified staff
• access to mentors and aftercare.

Involving young people

We work with young people at their pace, in an environment where they are comfortable – we don’t expect them to travel to us.

All of our work is carefully planned right from the start; ensuring the young person knows they will be listened to at all times. We place young people at the centre of all we do.

*The referral process

Anyone can refer, including the young people themselves. Referring is simple, either complete the online referral form or use one of the following options:

Download a referral form (PDF, 75.5KB)
T: 01372 363655  
Free phone: 0800 622 6662 (emergency referral and crisis line for young people and families)
E: 247@catch-22.org.uk
F: 01372 363675