24/7 Hampshire

24/7 in Hampshire is a county-wide specialist treatment service, offering a range of support for young people, aged under 18, who have problems with drugs or alcohol that is affecting their life.

We have one office in the south of Hampshire as well as this one in the north. We work with young people in the community who are using all kinds of substances, including gases, glues and aerosols, cannabis, alcohol, crack cocaine and heroin.

How we help

We offer a confidential, non-judgmental service, which informs young people about the effects of drug and alcohol misuse, allowing them to make informed choices for themselves.

We have a multi-professional team of specialist support workers, social-work qualified workers, parent and family workers. We offer:

• a 24/7 emergency referral amd crisis line for young people: 0800 599 9591
• a prompt response (before motivation falters and problems get worse)
• a harm-reduction approach, which informs young people about the effects of drug and alcohol misuse and the risks involved
• individually tailored help, based on an assessment of each young person’s needs
• help for the family so they’re better able to support the young person
• access to prescribing and needle exchange services
• access to alternative therapies, such as acupuncture
• social work qualified staff
• access to mentors and aftercare.

Involving young people

We work in partnership with young people, at their pace and in an environment where they are comfortable. We help young people to indentify personal goals and develop plans to achieve them. We place young people at the centre of all we do.

The difference we make

'I was made to come here by the youth offending team, but it wasn't what I expected. I carried on coming when the order ended. It's good to have someone to talk to who's friendly, doesn't judge me.'
Kelly, aged 18.

The referral process

Download the referral criteria (Word, 31KB)

Download the eligibility criteria (Word, 33KB)

Download a referral form (Word, 85KB)

T: 0845 459 9405
Free phone: 0800 599 9591 (emergency referral and crisis line for young people and families)
E: 247hants@catch-22.org.uk
F: 0844 264 0771