Recruitment queries and complaints

Catch22 is committed to providing a high quality service to all applicants, but you may have specific questions that aren’t addressed in the information provided for each role.

Catch22 values feedback from applicants about their recruitment experience.
However, we cannot accept speculative job enquiries or CVs via this enquiry form. Please register for job alerts to be sent the latest vacancies via email. All applications must be made online using our application form.

Accessibility

If you require any information in other formats such a large print, please contact the relevant recruiting manager whose contact details can be found on the job advert,

Technical assistance

If you require assistance with completing the online application form, contact People Services on 01959 578234 or  before the closing date.

Recruitment customer charter

When communicating with job applicants, Catch22 promises to:

  • be approachable, helpful and considerate
  • treat you with courtesy and politeness
  • listen to you and seek to understand your needs
  • respond as quickly as is practical.

If you are invited to a job interview you will be contacted by the recruiting manager and normally given at least five days’ notice of the interview.

You will be informed in advance if you will be taking any tests or exercises as part of the recruitment process.

For Catch22 recruitment queries and complaints please complete the form below.

If your query relates to NCS jobs, please use our NCS enquiries form.

For other questions not related to Catch22 jobs, please use our contact form.

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All comments and complaints received will be acknowledged within three working days. Should the response require longer than 10 working days you will be contacted and informed of when Catch22 will be able to reply in full.

Direct all postal comments and complaints to:
Catch22 HR
Rectory Lodge
High Street
Brasted
Kent
TN16 1JF