9 weeks sober! Without your help, I wouldn’t be where I am today. Thank you for all your support with everything.
Lucy, Hampshire 24/7 service user
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DismissA specialist treatment service offering targeted, specialist and family support for children and young people in Hampshire who are affected by substance misuse.
On this page
Hampshire 24/7 is a county-wide specialist treatment service offering targeted and specialist support to young people. We offer a tailored package of support to young people under 25 including one to one and group work support, a 24-hour help line, pharmacological support and needle exchange.
The service offers a community engagement model, supporting children and young people where they feel most comfortable whilst working at their pace. Young people are at the centre of all we do: we ensure the young person knows they will be listened to at all times.
The Hampshire 24/7 service is delivered by a multi-professional team with a designated worker for each district of the county. Our work is supported by our partnership with Inclusion Recovery Hampshire and Parent Support Link.
The Hampshire 24/7 service offers a range of support options, including:
The Hampshire 24/7 service has a wide range of substance misuse interventions, offering young people confidential and non-judgemental support regarding the use of drugs and alcohol – to enable informed choice. We offer harm reduction advice and aim to improve the health and wellbeing of all the young people we work with.
Working in partnership with Inclusion Recovery Hampshire, we offer a designated transitional service for young adults aged 18 – 25 years. This work is supported by nurses, doctors, social work and clinical leads. Our expertise ensures every young person is offered an age appropriate service across all elements of service delivery.
Yes. We offer expertise to our wider partnerships such as youth offending teams, CAMHS, children’s services, youth support and education.
We can also offer specific joined approaches for children at risk of criminal exploitation and wider health support such as smoking cessation, nutritional and sleep management.
9 weeks sober! Without your help, I wouldn’t be where I am today. Thank you for all your support with everything.
Lucy, Hampshire 24/7 service user
Resources are listed chronologically.
Please use these arrows to see more.
Substance misuse
21 May 2024
Substance misuse
9 Apr 2024
Substance misuse
13 Mar 2024
Substance misuse
17 Nov 2023
Substance misuse
22 Jun 2023
Substance misuse
21 Jun 2023
Substance misuse
16 Jun 2023
29 Nov 2021
Substance misuse
31 Aug 2017
Substance misuse
16 Mar 2017
Julie Poling
Service Manager
Referrals are received from professionals (with consent from the young person), parents and carers, and directly from young people.
Please register your interest using our contact form, and a member of the team will get back to you as soon as possible.
Address
The Orion Centre, Dunsbury Way, Leigh Park, Havant, PO9 5BG
Alexandra House, 3-4 Alexandra Terrace, Aldershot, Hampshire, GU11 3HU
Telephone Number
0800 599 9591Email Address
247hants@catch-22.org.ukCatch22 Charity Ltd. manages the data you provide in accordance with the EU General Data Protection Regulation (GDPR).
Catch22 may collect, store and use the following kinds of personal data:
Specific detail of each processing activity is provided below.
Cookies are text files that are stored on your web browser by a website’s server. Each cookie is unique to your browser, and will contain some anonymous information such as a unique identifier and the website domain name. This information is sent back to the server each time your browser requests a page from it. This enables the website server to identify and track your web browser via your unique, anonymous, identifier.
Catch22 only uses cookies on its website where they will support the functioning of its website and to improve the experience of its website visitors. These cookies may be created by Catch22’s website, or by third-party services that Catch22 uses, to enable its website to be run effectively.
Some, ‘necessary’ cookies are essential to the running of our website and are exempt from the requirement of consent as per the GDPR and PECR. Functional, analytical and advertising cookies are all optional, and we will only store these cookies on your browser where we have received your freely-given, specific, informed, and unambiguous consent.
Any information that is collected by Catch22 via cookies is processed in a way which does not, and cannot, identify an individual person. We do not make any attempt to find out the identities of those visiting the Catch22 website.
You can find out more about Catch22’s use of cookies, and how to opt-out of or delete cookies from your browser via our Cookies Statement.
If you apply for a job with Catch22 using our hosted online job application system, this service will be provided by a data processor on our behalf (SmartRecruiters).
To process your application, we ask for your personal details including name and contact details. We will ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. The hiring managers for the role, along with our Recruitment and HR teams will have access to all of this information.
Catch22 processes your job application data for the purpose of its legitimate interest to process your HR information.
For more information, please see the SmartRecruiters privacy notice.
Through the SmartRecruiters job application system, it is also possible to sign up for job alerts, which will let you know when new jobs that meet your criteria have been posted.
These alerts are managed by the data processor (SmartRecruiters) on our behalf, and will only be processed using your freely-given, specific, informed and unambiguous consent.
If at any point you wish to unsubscribe from SmartRecruiters job alerts, this can be done by clicking the unsubscribe link on the latest email. You can also log into your SmartRecruiters candidate profile to modify or withdraw your details.
For more information, please see the SmartRecruiters privacy notice.
If you subscribe to Catch22’s newsletter and/or event mailing lists, you will receive regular communications relating to our work. These mailings will be facilitated by a third-party provider, such as Mailchimp or Salesforce (marketing platforms), and your data will be processed by a third-party client relationship management platform, Salesforce.
Catch22 will only process your contact details and send you newsletters following your freely-given, specific, informed and unambiguous consent.
You have the right to unsubscribe from any of our email mailing lists at any time. If you wish to unsubscribe from a Catch22 mailing list please click the unsubscribe link on the latest email or contact dpo@catch-22.org.uk to ensure that you do not continue to receive email newsletters from us. We will need to continue to hold your details after you have unsubscribed to ensure that we do not send you further communications.
For more information, please see the Mailchimp or Salesforce privacy notices as appropriate.
Catch22 processes the data submitted through any of our website contact forms for the purpose of receiving your message and responding to it under the lawful basis of consent, which you give when submitting the form.
We will only use the information supplied to us to deal with the enquiry and any subsequent issues, and to check on the level of service we provide.
These contact forms are processed using the WordPress plugin, Gravity Forms. When these forms are submitted to us, notification emails are automatically generated to send your enquiry to the appropriate team within Catch22 who will store your email for as long as is required to deal with your enquiry and any subsequent issues.
Form submissions are also stored within the Catch22 WordPress database for a period of 90 days. This allows us to identify if there are any issues with forms being received by our teams. After this time, forms and all accompanying personal data are automatically deleted from the system. Gravity Forms does not receive copies of any of forms, or any accompanying personal data, that are submitted via the Catch22 website.
You have the right to withdraw consent for us to contact you at any time by contacting dpo@catch-22.org.uk. You also have the right to lodge a complaint with a supervisory authority, which in the United Kingdom is the Information Commissioner’s Office.
For more information, please see the Gravity Forms privacy notice.
Complaints can be submitted using our online feedback form, by emailing feedback@catch-22.org.uk, or by post. Catch22 undertakes the processing of your complaints data as part of its legitimate interests.
When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.
We will only use the personal information we collect to process the complaint and to check on the level of service we provide.
We usually have to disclose the complainant’s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person’s record is in dispute. If a complainant doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis.
We will keep personal information contained in complaint files in line with our retention policy. This means that information relating to a complaint will be retained for six years from closure. It will be retained in a secure environment and access to it will be restricted according to the ‘data minimisation’ principle.
For more information, please see the Complaints, Compliments and Feedback policy.
The Data Processor (the organisation that does data processing on behalf of Catch22) is Totally.Tech.
Catch22 also works with third-party data processors to provide our:
We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it and retain it for the period we instruct.
Individual Catch22 services may work with additional third-party data processors in line with their contractual requirements. For more information, please see the relevant Service Privacy Notice, which can be downloaded from their service page on this website, or found by searching for the service by name in our Policy Library.
Catch22 may disclose information about you to any of our employees, officers, agents, suppliers or data processors insofar as reasonably necessary for the purposes as set out in this privacy notice.
In addition, we may disclose information about you:
Except as provided in this privacy notice, Catch22 will not provide your information to third parties without your consent.
Catch22 will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure, encrypted password and firewall protected servers. As data transmission over the internet is inherently insecure, we cannot guarantee the security of data sent over the internet.
Where information is held on our behalf by data processors, we will ensure, to the best of our ability, that they hold your information securely and in line with data protection legislation. We hold contracts with all data processors to make sure that they cannot do anything with your data unless we have instructed them to do so.
We may update this privacy notice from time-to-time. Check this page occasionally to ensure you are happy with any changes.
Please contact the Data Protection Officer if you have any queries regarding this Privacy Notice or if you would like to exercise or query any of the following rights afforded to you under the General Data Protection Regulation (GDPR):
- right to access
- right to erasure
- right to object
- right to rectification
- right to be informed
- right to restrict processing
- right to data portability
- rights in relation to automated decision making and profiling
- right to lodge a complaint with the Information Commissioners Office (ICO) – via the Complaints page on the ICO website or by calling 0303 123 1113
For further information on your rights, please visit the Individual Rights page on the ICO website.
If you have any questions about this privacy notice or of our treatment of your personal data, please email dpo@catch-22.org.uk or write to:
Data Protection Officer
Catch22
27 Pear Tree Street
London
EC1V 3AG
Catch22’s data protection registration number is Z1473239