We work with young people and adults providing intervention, rehabilitation and victim services in prison and in the community.
Our services aim to prevent first-time entrance into the criminal justice system, intervene when young people have committed an offence, and support young people subject to youth justice.
Our services work in prisons and the community to reduce the risk posed by gang-involved individuals and, ultimately, reduce the number of violent incidents.
Offender management and rehabilitation
Offender management and rehabilitation
Our services provide long-term support from the point of entry into prison to an individual's transition back into the community, with the aim of reducing re-offending.
Our needs-focused services empower victims and witnesses to cope and recover from the impact of crime and anti-social behaviour, by providing a range of support including emotional and practical guidance, advocacy and advice.
In the last year:
people were supported by our Justice teams.
of commissioners were satisfied or very satisfied with the service our teams delivered.
were retrieved for victims of fraud by the Hertfordshire Beacon Fraud Hub.
Frequently asked questions
What approach does Catch22 take to its justice services?
At the heart of our rehabilitative, restorative and effective systems is the belief that relationships are crucial to effective desistance from crime. Through efficient case management and the development of high-quality relationships, we focus on reducing reoffending and ensuring positive long-term outcomes.
I am looking to contact someone in a prison you work with. Can you help me?
Due to GDPR restrictions we cannot give out any details of prisoners we work with. If you are enquiring about, or fearing for the safety of, a person in custody, please contact the security team at the prison and/or police in your local area. You can use the Prison Finder service to find appropriate contact details.
I would like to visit someone in prison. Can I access any financial support?
If you need help towards the cost of travelling to prison visits, the Help with Prison Visits scheme is available for low-income families and significant others. For full details about the scheme and how to apply, please visit the Government website.
Does Catch22's justice services offer volunteering or placement opportunities?
Yes, some of our services offer volunteering opportunities and/or student placements.
Catch22 offers student placements within its Commissioned Rehabilitative Services contracts, as well as some of its wider justice services. This includes Personal Wellbeing, Finance Benefit and Debt, Dependency and Recovery, Foreign National Service and its Victim Services.
Depending on the team you work with, opportunities might include:
- supporting members of the Interventions Team with their current projects, such as supporting the Interventions Lead to create new interventions, engaging with the Training Lead to learn about how our staff are being trained and helping to create their training packages, and spending time with the Inclusion Lead to learn about how protected characteristics are incorporated into Catch22’s interventions,
- shadowing one-to-one interventions and group sessions with our service users to see what these sessions comprise of and how they are facilitated by our practitioners,
- visiting a Probation Office to learn about the relationship between Catch22 and Probation Practitioners, and
- attending training relevant to the role of a frontline practitioner (subject to what training is taking place during the placement period).
Catch22’s justice services develop interventions using an evidence-based approach, typically using the “what works” model to positively rehabilitate service users and underpin its interventions. We offer volunteering opportunities with the Interventions Team which might include:
- supporting the Academic Partnerships Lead on current research projects, for example by collecting and collating evidence to further indicate “what works” and investigate different aspects of this approach to add to and improve the current evidence base for interventions in support of rehabilitation, and
- working with subject experts to conduct evaluative projects on the current Personal Wellbeing interventions offer; covering topics such as their effectiveness in increasing desistance from crime, addressing protected characteristics, recognising the characteristics which make someone more or less vulnerable to reoffending, and more.
To register your interest, please contact us using the form at the bottom of the page.
News and resources
18 Sep 2023
Catch22 Manifesto: Reimagining public services
8 Dec 2023
Catch22 to deliver new-look victims service in Leicestershire
22 Nov 2023
Prisons are at boiling point
17 Nov 2023
Alison’s experience as a victim of a £23,000 fraud
16 Nov 2023
Short term prison sentences - why are they a disaster?
2 Nov 2023
How effective are different types of technology in prisons?
25 Oct 2023
Why early action holds the key to breaking the prison/reoffending cycle
11 Oct 2023
The importance of investment in youth work: Party Conferences 2023
4 Oct 2023
Reducing crime and reoffending: Party Conferences 2023
29 Sep 2023
Optimal models of service delivery in victim services
20 Sep 2023
Why frontline voices are critical to the policy making process
15 Sep 2023
Doing things differently: innovation in our justice services
6 Sep 2023
Understanding violence in young people
31 Aug 2023
Community engaged learning
30 Aug 2023
Catch22 to deliver Greater Manchester Victims’ Services
26 Jul 2023
The unique needs of a rising remand population
7 Jul 2023
Catch22 submits written evidence on the Victims and Prisoners Bill
5 Jul 2023
Academia and third sector partnerships in criminal justice
29 Jun 2023
The role of the third sector in the criminal justice system
27 Jun 2023
Catch22 attends policy roundtable on fraud
6 Jun 2023
Justice: Building resilience and aspiration in people and communities
28 May 2023
Catch22 responds to call for evidence on "Improving Resettlement Support"
26 May 2023
Making the resettlement system work
4 May 2023
Catch22 responds to the Government’s Fraud Strategy
5 Apr 2023
Addressing the culture of sexism and misogyny in the Police
29 Mar 2023
Catch22 responds to the Victims and Prisoners Bill
1 Mar 2023
Victims: sharing best practice, insight and experience
25 Jan 2023
The impact of the cost of living crisis on prison leavers
18 Jan 2023
Catch22 responds to call for evidence on “Prison Operational Workforce”
7 Dec 2022
Suffolk Positive Futures: Consent form
7 Dec 2022
Suffolk Positive Futures: Annual Report 2021-2022
6 Dec 2022
The impact of child sexual abuse on victims and survivors
30 Nov 2022
Sexual violence in the online world
28 Nov 2022
Women, girls and gangs
23 Nov 2022
Supporting employees who are victims of or affected by domestic abuse
23 Nov 2022
Volunteering with Bristol Reparation
22 Nov 2022
Wellbeing vs. mental ill health
8 Nov 2022
LGBT+ and gender-based violence
12 Oct 2022
Standing up to hate crime, together
26 Sep 2022
Women prisoners to be taught coding as part of new partnership
21 Sep 2022
Restorative justice: the missing link
7 Sep 2022
Knife crime: why a localised approach is key
5 Aug 2022
Catch22 to deliver new finance, benefit, and debt service
4 Aug 2022
New Dependency and Recovery service in London
18 Jul 2022
Wolverhampton Violence Reduction Community Service: Final evaluation
15 Jul 2022
The third sector and the future of public services
6 Jul 2022
How important is digital inclusion for prison leavers?
29 Jun 2022
Hidden victims and the meaning of "victim"
15 Jun 2022
Bristol Reparation: Annual report 2021-2022
15 Jun 2022
8 Jun 2022
Mary’s experience with the Beacon Fraud Hub
1 Jun 2022
The digital revolution in our prisons
25 May 2022
New service to tackle County Lines launched in Kent
18 May 2022
4 May 2022
Designing and delivering effective services
27 Apr 2022
The impact of foreign national peer mentors in prisons
20 Apr 2022
Reducing gang-related harm
6 Apr 2022
The impact of Suffolk Positive Futures on service users
6 Apr 2022
The power of peer mentoring
25 Mar 2022
Foreign nationals in UK prisons
23 Mar 2022
Supporting young people with positive alternatives to crime using sports
15 Mar 2022
App for victims and witnesses launched by Beacon Victim Care
9 Mar 2022
Catch22 responds to consultation on "Delivering justice for victims"
9 Mar 2022
Helping prison leavers to develop into society
9 Mar 2022
Court delays - reducing the impact on victims and defendants
1 Mar 2022
Catch22 responds to Prisons Strategy white paper
23 Feb 2022
Improving victims’ experience of the criminal justice system
22 Feb 2022
How can we improve outcomes for prison leavers?
22 Feb 2022
Why successful re-integration reduces the chances of reoffending
26 Jan 2022
Shadowing a Lifestyle Associate Caseworker
21 Jan 2022
Catch22 to continue delivering flagship victim service in Hertfordshire
12 Jan 2022
Catch22 Case Manager at HMP Thameside wins Serco Pulse Award
12 Jan 2022
Neurodiversity in the criminal justice system
16 Dec 2021
Suffolk Positive Futures: Annual report 2020-2021
15 Dec 2021
Working in Catch22’s Wolverhampton Violence Reduction resettlement team
7 Dec 2021
Catch22 comments on Prisons Strategy White Paper
1 Dec 2021
A day in the life of an Anti-Social Behaviour Case Manager
23 Nov 2021
LGE: Service leaflet
23 Nov 2021
Suffolk Positive Futures: Referral form
17 Nov 2021
What’s it like to work as a Catch22 Reparation Manager?
3 Nov 2021
Personal Wellbeing: Welcome pack
22 Oct 2021
County Lines slang
15 Oct 2021
Royal visit to Wolverhampton’s Violence Reduction Service
13 Oct 2021
The role of a Vulnerable Victims Case Manager
8 Oct 2021
Ending violence against women and girls
25 Sep 2021
Catch22 responds to Restorative Justice APPG inquiry report
3 Sep 2021
Code4000 joins Catch22: an interview
1 Sep 2021
Domestic abuse and sexual violence
18 Aug 2021
Beacon Family Hub to address increasing child-on-parent violence
11 Aug 2021
11 Aug 2021
Arts as a youth intervention
2 Aug 2021
Catch22 to deliver pilot project to reduce prison recalls
28 Jul 2021
What is it like to work as a Catch22 Senior Case Manager?
14 Jul 2021
Supporting victims of hate crime
30 Jun 2021
What is honour-based violence?
20 Jun 2021
Bristol Reparation: Privacy notice
16 Jun 2021
The challenges of being transgender in prison
4 Jun 2021
LGE: Referral form
21 May 2021
Catch22 to deliver personal wellbeing support
28 Apr 2021
Why is restorative justice important?
16 Apr 2021
Code4000 and Catch22 announce merger to further reduce reoffending
14 Apr 2021
Challenges in prison during COVID-19
1 Apr 2021
Transforming the lives of victims of crime and exploitation
31 Mar 2021
How to be safe from fraud
15 Mar 2021
Suffolk Positive Futures: Privacy notice
10 Mar 2021
Catch22 responds to call for evidence on “Improving the Victims’ Code”
3 Mar 2021
Violence against women and girls
17 Feb 2021
Adapting victim services to remote delivery
3 Feb 2021
Education is the way out of reoffending
20 Jan 2021
Beacon Victim Care recovers £1.1 million for fraud victims
8 Jan 2021
Catch22 responds to call for evidence on "Prison Education"
14 Dec 2020
Beacon Fraud Hub wins national TECA award
29 Oct 2020
Justice: Annual review 2019-2020
9 Sep 2020
Victim First: Privacy notice
7 Sep 2020
Catch22 responds to call for evidence on "The future of the Probation Service"
3 Aug 2020
Catch22 to deliver Resettlement service in London’s largest prison
13 Jul 2020
Reflecting on the Youth Violence Commission’s Final Report
29 Jun 2020
Catch22 responds to call for evidence on "Public Services: Lessons from coronavirus"
20 Jun 2020
Beacon Victim Care: Help and support for victims of fraud
14 Jun 2020
Beacon Victim Care: Help and support for victims of crime
26 May 2020
Suffolk Positive Futures: Annual Report 2019-2020
20 May 2020
Gang intervention services adapt to COVID-19 challenges
13 May 2020
Elizabeth’s experience of restorative justice
28 Feb 2020
Terms and conditions: a case study for regulation?
21 Feb 2020
Leicestershire Victim First recognised with Quality Mark
27 Jan 2020
Baker McKenzie partner with Catch22 to hold workshops in Thameside Prison
18 Nov 2019
Microsoft Idea Generator helps Catch22 support more victims
12 Nov 2019
Victim First: Restorative justice leaflet
13 Aug 2019
Victim First: Service leaflet
12 Aug 2019
Catch22 responds to Government sentencing review
8 Aug 2019
Catch22 responds to report on youth resettlement
31 Jul 2019
Catch22 responds to the Serious Youth Violence report
18 Jul 2019
Tackling crime together: A public health approach
29 Jun 2019
Gangs in prison: violence reduction and rehabilitation
25 Jun 2019
Why employment unlocks a better life beyond the prison gates
30 Apr 2019
Myths about male sexual assault victims
8 Apr 2019
Spice and psychoactive substances: a prison practitioner’s guide
4 Apr 2019
Forced Marriage: spotting the hidden signs
28 Mar 2019
By measuring what matters, we’ll tackle the underlying causes of reoffending
22 Nov 2018
Making Catch22 a restorative organisation
8 Nov 2018
Stalking: advice for victims
11 Oct 2018
Managing an Offender Management Unit
3 Oct 2018
What should “good” look like in probation?
3 Oct 2018
Catch22 responds to the Transforming Rehabilitation Consultation
2 Oct 2018
What does a ‘Public Health’ approach to violence really mean?
26 Sep 2018
HRH The Princess Royal visits Beacon Victim Care
24 May 2018
Catch22 responds to the Ministry of Justice Education and Employment Strategy
22 May 2018
What can we learn from Norway’s prison system?
18 May 2018
Beacon Victim Care: Referral forms
11 May 2018
Getting set up for a life after a sentence
18 Apr 2018
Catch22 now supporting victims of crime in Hertfordshire
10 Apr 2018
The changing needs of victims and how to support them better
9 Apr 2018
Catch22 responds to the new Serious Violence Strategy
2 Apr 2018
Supporting people with autism in the criminal justice sector
24 Nov 2017
Why restorative justice matters for victims, offenders and communities
23 Nov 2017
Extreme violence and its aftermath
22 Nov 2017
The power of restorative interventions
13 Sep 2017
Catch22 delivery in HMP Thameside receives praise from HMIP inspection
15 Aug 2017
Music to My Ears: How music can improve young people’s wellbeing
26 May 2017
Suffolk Positive Futures reaches five year milestone
12 May 2017
Using restorative approaches to provide emotional wellbeing outcomes
10 May 2017
David Lammy MP praises Catch22’s work with young people
24 Apr 2017
Fairness in the criminal justice system
27 Mar 2017
Catch22 responds to the MOPAC Police and Crime Plan
15 Feb 2017
The importance of effective mental health provision in prisons
12 Jan 2017
Social media as a catalyst and trigger for youth violence
12 Dec 2016
Victim First celebrates a year of supporting victims of crime across Leicestershire
9 Dec 2016
Putting education and community back at the heart of youth justice
5 May 2016
Safer schools: keeping gang culture outside the gates
23 Jul 2015
Running the risks: the links between gang involvement and missing
19 Nov 2014
Gangs in prison: the nature and impact of gang involvement among prisoners
28 Aug 2014
Family matters: support for gang-involved young people
4 Nov 2013
Violence prevention, health promotion: a public health approach to tackling youth violence
8 Aug 2013
Mobilising communities to address gang violence
31 Jul 2013
The role of the family in facilitating gang membership, criminality and exit
1 Mar 2013
Whole school approaches to tackling gang violence
30 Oct 2012
Gang exit and the role of enterprise
Contact our criminal justice teams
Strategic Director for Justice and Education
Talk to us about how we can work with you to deliver justice services in prisons and in the community.
We would love to hear from you if you are
- looking to access support via one of our programmes, or
- a potential commissioner looking to work with us on future projects or programmes.
Please note that some of our services can only accept referrals from specific sources. Full referral information can be found on the respective service’s website page.
How we manage your data
Catch22 Charity Ltd. manages the data you provide in accordance with the EU General Data Protection Regulation (GDPR).
- The Data Controller (the organisation that determines how your data is managed) is Catch22. Contact us if you have a query about how your data is managed.
- The Data Processor (the organisation that does data processing on behalf of Catch22) is Totally.Tech.
- We are committed to giving you (the Data Subject in legal terms) an easy way to exercise your eight rights under the GDPR.
- We retain your data for as long as you allow us to do so. You can exercise your right to erasure at any time however, there may be some instances where we need to retain your information for a longer duration for legal reasons, such as when applying for a job with Catch22.
What information do we collect?
Catch22 may collect, store and use the following kinds of personal data:
- information about your computer and your visits to and use of this website, including your IP address, geographical location, browser type, referral source, length of visit and number of page views (cookies),
- information that you provide to us for the purpose of applying for a job or receiving job alerts (job applications / job alerts),
- subscribing to email newsletters including your name and email address (email newsletter), or
- information that you submit that relates to a complaint, service feedback or enquiry (complaints / feedback and enquiries).
Specific detail of each processing activity is provided below.
Cookies are text files that are stored on your web browser by a website’s server. Each cookie is unique to your browser, and will contain some anonymous information such as a unique identifier and the website domain name. This information is sent back to the server each time your browser requests a page from it. This enables the website server to identify and track your web browser via your unique, anonymous, identifier.
Some, ‘necessary’ cookies are essential to the running of our website and are exempt from the requirement of consent as per the GDPR and PECR. Functional, analytical and advertising cookies are all optional, and we will only store these cookies on your browser where we have received your freely-given, specific, informed, and unambiguous consent.
Any information that is collected by Catch22 via cookies is processed in a way which does not, and cannot, identify an individual person. We do not make any attempt to find out the identities of those visiting the Catch22 website.
If you apply for a job with Catch22 using our hosted online job application system, this service will be provided by a data processor on our behalf (SmartRecruiters).
To process your application, we ask for your personal details including name and contact details. We will ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. The hiring managers for the role, along with our Recruitment and HR teams will have access to all of this information.
Catch22 processes your job application data for the purpose of its legitimate interest to process your HR information.
- If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus six years following the end of your employment.
- If you are unsuccessful at any stage of the process, the information you have provided until that point will be retained for six months from the closure of the campaign.
- Equal opportunities information is retained for six months following the closure of the campaign whether you are successful or not.
For more information, please see the SmartRecruiters privacy notice.
Through the SmartRecruiters job application system, it is also possible to sign up for job alerts, which will let you know when new jobs that meet your criteria have been posted.
These alerts are managed by the data processor (SmartRecruiters) on our behalf, and will only be processed using your freely-given, specific, informed and unambiguous consent.
If at any point you wish to unsubscribe from SmartRecruiters job alerts, this can be done by clicking the unsubscribe link on the latest email. You can also log into your SmartRecruiters candidate profile to modify or withdraw your details.
For more information, please see the SmartRecruiters privacy notice.
If you subscribe to Catch22’s newsletter and/or event mailing lists, you will receive regular communications relating to our work. These mailings will be facilitated by a third-party provider, such as Mailchimp or Salesforce (marketing platforms), and your data will be processed by a third-party client relationship management platform, Salesforce.
Catch22 will only process your contact details and send you newsletters following your freely-given, specific, informed and unambiguous consent.
You have the right to unsubscribe from any of our email mailing lists at any time. If you wish to unsubscribe from a Catch22 mailing list please click the unsubscribe link on the latest email or contact firstname.lastname@example.org to ensure that you do not continue to receive email newsletters from us. We will need to continue to hold your details after you have unsubscribed to ensure that we do not send you further communications.
Feedback and enquiries
Catch22 processes the data submitted through any of our website contact forms for the purpose of receiving your message and responding to it under the lawful basis of consent, which you give when submitting the form.
We will only use the information supplied to us to deal with the enquiry and any subsequent issues, and to check on the level of service we provide.
These contact forms are processed using the WordPress plugin, Gravity Forms. When these forms are submitted to us, notification emails are automatically generated to send your enquiry to the appropriate team within Catch22 who will store your email for as long as is required to deal with your enquiry and any subsequent issues.
Form submissions are also stored within the Catch22 WordPress database for a period of 90 days. This allows us to identify if there are any issues with forms being received by our teams. After this time, forms and all accompanying personal data are automatically deleted from the system. Gravity Forms does not receive copies of any of forms, or any accompanying personal data, that are submitted via the Catch22 website.
You have the right to withdraw consent for us to contact you at any time by contacting email@example.com. You also have the right to lodge a complaint with a supervisory authority, which in the United Kingdom is the Information Commissioner’s Office.
For more information, please see the Gravity Forms privacy notice.
Complaints can be submitted using our online feedback form, by emailing firstname.lastname@example.org, or by post. Catch22 undertakes the processing of your complaints data as part of its legitimate interests.
When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.
We will only use the personal information we collect to process the complaint and to check on the level of service we provide.
We usually have to disclose the complainant’s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person’s record is in dispute. If a complainant doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis.
We will keep personal information contained in complaint files in line with our retention policy. This means that information relating to a complaint will be retained for six years from closure. It will be retained in a secure environment and access to it will be restricted according to the ‘data minimisation’ principle.
For more information, please see the Complaints, Compliments and Feedback policy.
Use of data processors
The Data Processor (the organisation that does data processing on behalf of Catch22) is Totally.Tech.
Catch22 also works with third-party data processors to provide our:
- content management system (WordPress),
- website analytics (Google Analytics),
- marketing platform (Mailchimp),
- client relationship management platform (Salesforce),
- social media advertising campaigns (Meta Pixel, Twitter Pixel, LinkedIn Insight Tag, TikTok Pixel), and
- recruitment service (SmartRecruiters).
We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it and retain it for the period we instruct.
Individual Catch22 services may work with additional third-party data processors in line with their contractual requirements. For more information, please see the relevant Service Privacy Notice, which can be downloaded from their service page on this website, or found by searching for the service by name in our Policy Library.
Catch22 may disclose information about you to any of our employees, officers, agents, suppliers or data processors insofar as reasonably necessary for the purposes as set out in this privacy notice.
In addition, we may disclose information about you:
- to the extent that we are required to do so by law,
- in connection with any legal proceedings or prospective legal proceedings, or
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Except as provided in this privacy notice, Catch22 will not provide your information to third parties without your consent.
Security of your personal data
Catch22 will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure, encrypted password and firewall protected servers. As data transmission over the internet is inherently insecure, we cannot guarantee the security of data sent over the internet.
Where information is held on our behalf by data processors, we will ensure, to the best of our ability, that they hold your information securely and in line with data protection legislation. We hold contracts with all data processors to make sure that they cannot do anything with your data unless we have instructed them to do so.
We may update this privacy notice from time-to-time. Check this page occasionally to ensure you are happy with any changes.
Please contact the Data Protection Officer if you have any queries regarding this Privacy Notice or if you would like to exercise or query any of the following rights afforded to you under the General Data Protection Regulation (GDPR):
- right to access
- right to erasure
- right to object
- right to rectification
- right to be informed
- right to restrict processing
- right to data portability
- rights in relation to automated decision making and profiling
- right to lodge a complaint with the Information Commissioners Office (ICO) – via the Complaints page on the ICO website or by calling 0303 123 1113
For further information on your rights, please visit the Individual Rights page on the ICO website.
If you have any questions about this privacy notice or of our treatment of your personal data, please email email@example.com or write to:
Data Protection Officer
27 Pear Tree Street
Catch22’s data protection registration number is Z1473239