Employment and training
We deliver high-quality, tailored programmes that equip individuals facing barriers to work with the support they need for a path into sustainable employment or training.
Support into work
Our core employability programmes equip individuals facing barriers to work with the skills and confidence they need to sustain in work or training.
Our digital skills programmes are designed to provide opportunities for people from excluded groups to get working in digital or tech enabled roles.
Our social action programmes enable young people to come together to meet new people and learn new skills whilst doing something positive for their local community.
In the last year:
people were supported by our services.
of commissioners were satisfied with the service our teams delivered.
of clients felt that they received sound advice to support them towards their career goals.
Frequently asked questions
What support does Catch22 offer to individuals?
We help individuals who are struggling to find employment. Each person we work with receives:
- flexible, face-to-face community-based sessions with a dedicated Catch22 advisor,
- group development sessions,
- a unique action plan,
- support on CV writing, job searching and interview preparation,
- access to training support to upskill and undergo accredited training, and
- an advisor working with you and your employer for up to twelve months in a new role.
What do you mean when you refer to "barriers to work"?
Our employment and training programmes are built to support individuals who may have found it difficult to enter sustainable work in the past. Our services are not limited to the below list, but as some examples, this could be because they:
- have criminal convictions to declare,
- have low confidence,
- experience mental health issues,
- have experienced long-term unemployment or underemployment,
- have learning and physical disabilities,
- are affected by substance misuse,
- have experienced housing issues,
- are lone parents,
- have caring responsibilities, or
- are a care leaver.
We also provide guidance to employers on supporting those with such needs.
Why do some of your programmes have an age restriction?
Some of our programmes are targeted at specific age groups or have other associated criteria. This is because certain age and socio-economic groups are underrepresented in particular industries. More broadly, we know for example that if you’re under the age of 24, you’re 3 times more likely to be unemployed than the general population.
However, we’re aware that unemployment can affect everyone – and we have programmes to help people of any age get into work or training in areas that match their specific goals and interests. If you drop the team a message using the form below, someone will be able to help you put you in touch with the programme that best suits your needs.
What support does Catch22 offer to employers?
Through our local and national partnerships, our services help people who have struggled to find work through conventional routes. Our case workers base themselves in the heart of communities and reach out directly to individuals, enabling employers to reach the hardest to reach individuals.
Our extensive industry experience across more than 15 employment sectors and with more than 1,500 employers means that we understand the business requirements of small and medium enterprises as well as large employers.
All of the employers that we work with benefit from a Catch22 Account Manager and an Employer Engagement Officer, which means we will find you candidates who are skilled and supported from day one. And, no one is left to feel behind as our case workers continue to work with individuals and the employer for up to six months after candidates begin in their new role.
We really cannot thank Catch22 enough for its support and we will certainly be using them again for any future hiring needs. Their values of supporting young people and their commitment to offering a personalised service are hard to come across and have helped [our company] in ways we hadn’t even considered.
Architect firm working with Catch22's employability team
News and resources
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Catch22 awarded NCS grant for delivery of experiences for local teens
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The importance of careers advice and guidance in schools
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Hundreds of women in the North to benefit from free digital skills course
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Budget 2023: Employability – a few carrots, but too many sticks
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Giving the green light: creating green jobs for all
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Click Start: Privacy notice
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Social Tech Amplifier: Meet the ventures
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Upskilling and reskilling older workers
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Catch22’s apprenticeship provision joins Learn Plus Us
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Catch22 at the Party Conferences 2022
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Underemployment: the hidden face of the employment crisis
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Social Tech Amplifier seeking solutions to tackle youth unemployment
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Catch22 patron, HRH The Princess Royal visits Digital Edge programme
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Green jobs: ensuring a greener, fairer future for all
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Reform: one year on
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GCSE Results Day: Options and advice from Catch22
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TikTok Creative Academy: Manchester pop-up event
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Why social capital is so important to people looking for meaningful work
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Finding solutions: what will break the underemployment trap?
12 Jul 2022
Online Safety Bill: Balancing safety with opportunity
24 Jun 2022
Meeting in the middle: the underemployment trap
22 Jun 2022
Included: how to support young people who face disadvantage to thrive online
13 May 2022
Underemployment and the youth unemployment crisis
12 May 2022
Five top tips to improve diversity in your workforce
27 Apr 2022
Traineeships: challenges and opportunities
22 Apr 2022
Reclaiming agency: how can gaming empower young people?
21 Apr 2022
Access to digital skills: who is being left behind?
19 Apr 2022
Supporting Martin into work
12 Apr 2022
Catch22 partners with TikTok to tackle youth unemployment
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96% of practitioners feel more confident talking to young people about social media
25 Feb 2022
PAC publish findings on Kickstart Scheme using Catch22’s evidence
25 Feb 2022
Bright lights and warm relationships: scaling support for care leavers
8 Feb 2022
How does gaming equip young people for life?
27 Jan 2022
Catch22 responds to new ‘Way to Work’ employment scheme
24 Jan 2022
Microsoft extends Catch22 partnership to equip more people with digital skills
29 Dec 2021
Catch22 responds to call for evidence on "Digital Skills for Employment"
20 Dec 2021
Is reducing youth employment young peoples’ responsibility too?
15 Dec 2021
Employability services in the UK
8 Dec 2021
Supporting prison leavers into employment
6 Dec 2021
Reforming youth employment
2 Dec 2021
The catch22 of finding work experience
1 Dec 2021
Will young people be prepared for green jobs?
29 Nov 2021
Digital disadvantage: barriers to digital skills and access
29 Nov 2021
Catch22 responds to inquiry into "Support for Employment During COVID-19"
29 Nov 2021
Catch22 scoops national Children & Young People Now and ERSA awards
26 Nov 2021
Kickstart scheme “falling short in its attempt to level up the recovery”
24 Nov 2021
How can social mobility improve youth employment prospects?
10 Nov 2021
The Social Switch Project piloted in Salford
10 Nov 2021
More young people exposed to violent or explicit content online
10 Nov 2021
Online harms: acceptable use and regulation
9 Nov 2021
27 Oct 2021
Are apprenticeships the answer?
20 Oct 2021
Supporting people and communities to thrive online
14 Oct 2021
Employment as youth diversion
29 Sep 2021
What makes a good first job?
23 Sep 2021
Rothschild Foundation partners with Catch22
22 Sep 2021
The Hospitality Sector
22 Sep 2021
14 Sep 2021
Catch22, The Prince’s Trust and Apprentice Nation join forces
3 Aug 2021
‘Digital by Default’ in the COVID-19 Context
20 Jul 2021
Online harms training delivered to 1,000 frontline youth professionals
2 Jul 2021
Jobs 22: Service overview
21 Jun 2021
Digital Edge: Service leaflet
18 Jun 2021
Catch22 named placement partner for UK Year of Service
4 Jun 2021
Major research partnership seeks to address barriers to digital skills
3 Jun 2021
A vision for a digitally included Britain
12 May 2021
Catch22 responds to call for evidence from House of Lords’ Youth Unemployment Committee
30 Apr 2021
Supporting young people into work: skilling up for the future
26 Apr 2021
Jobs 22 secures major DWP contract to deliver Restart programme
26 Apr 2021
Karl’s experience with Bright Light
22 Apr 2021
Perspectives on policing
29 Mar 2021
Why a fair society means every young person should have digital access
25 Mar 2021
Barclays and Catch22 extend partnership
23 Mar 2021
The four key principles of a “Good” Web
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Serious violence funding must prioritise a public health approach
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140 vacancies set to be filled as part of Catch22’s Kickstart Community
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Community Links to merge with Catch22
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Digital skills and reskilling: an opportunity to address inequality
28 Jan 2021
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Employability and Skills: Annual review 2019-2020
22 Jan 2021
Reasons to be hopeful: tackling unemployment together
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Urgent need to reach the digitally excluded
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Catch22 and JPMorgan Chase launch new collaboration
12 Jan 2021
Catch22 responds to latest research from UK think-tank, Onward
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National Grid and Catch22 forge partnership to help 450 young people into work
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Salesforce and Catch22 launch partnership
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Catch22 responds to latest employment figures
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Youth employment in 2020 – what now?
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Catch22 extends partnership with Microsoft into Bristol and Birmingham
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Catch22 responds to latest unemployment figures
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Online harms: supporting young people offline and online
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The Social Switch Project secures funding from London’s VRU
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Getting job-ready through powerful partnerships
21 Jul 2020
Youth unemployment: five actions employers can take right now
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Inspiring Connections: Privacy notice
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A step in the right direction, but will the Kickstart scheme help those who need it most?
2 Jul 2020
Jobs 22: Catch22’s joint venture to tackle unemployment post COVID-19
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Catch22 marks National Employability Day 2020 virtually
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9 Jun 2020
Catch22 joins Reskilling the Recovery
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Catch22 joins Youth Employment Group in wake of COVID-19
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Online harms regulation: education or regulation?
2 Apr 2020
Catch22 programme leader wins British Exploring Society Award
5 Mar 2020
Jacob Hill awarded Churchill Fellowship
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Staying safe online
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The risks and the rewards of supporting young people
11 Dec 2019
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1 Nov 2019
The Social Switch Project is launched to tackle youth violence
10 Oct 2019
Microsoft and Catch22 partnership opens up digital apprenticeships
22 Aug 2019
Four new social entrepreneurs join Incubate, Accelerate, Amplify
21 Aug 2019
What did we learn from the incubation application process?
5 Jun 2019
New pilot programme fosters social capital in young people
14 Feb 2019
Why are we supporting social entrepreneurs at Catch22?
10 Dec 2018
Catch22, Google and Redthread launch programme to tackle youth violence
10 Sep 2018
Catch22 to kickstart 10 social entrepreneurs with National Lottery funding
28 Jun 2018
The Good Employer Guide
12 Apr 2018
Good for your business, your people, and your community
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Businesses making a difference
20 Mar 2018
Incubate, Accelerate, Amplify: Meet the innovators
13 Mar 2018
Catch22 CEO awarded a British Exploring Society Fellowship
23 Nov 2017
Community Links launches new vision and brand
3 Jul 2017
Catch22’s youth employability work gets recognised at the 2017 ERSA Awards
9 Jun 2017
LifeSkills: Catch22’s partnership with Barclays
12 May 2017
Catch22 shortlisted for the ERSA Youth Employment Award
Contact our employment and training teams
Strategic Director for Employability and Skills
Talk to us about how, together, we can break down barriers and develop diverse workforces.
We would love to hear from you if you are
- an individual struggling to find sustained employment,
- an employer looking to improve workforce diversity or access a recruitment pool, or
- a potential partner looking to work with us on future projects or programmes.
How we manage your data
Catch22 Charity Ltd. manages the data you provide in accordance with the EU General Data Protection Regulation (GDPR).
- The Data Controller (the organisation that determines how your data is managed) is Catch22. Contact us if you have a query about how your data is managed.
- The Data Processor (the organisation that does data processing on behalf of Catch22) is Totally.Tech.
- We are committed to giving you (the Data Subject in legal terms) an easy way to exercise your eight rights under the GDPR.
- We retain your data for as long as you allow us to do so. You can exercise your right to erasure at any time however, there may be some instances where we need to retain your information for a longer duration for legal reasons, such as when applying for a job with Catch22.
What information do we collect?
Catch22 may collect, store and use the following kinds of personal data:
- information about your computer and your visits to and use of this website, including your IP address, geographical location, browser type, referral source, length of visit and number of page views (cookies),
- information that you provide to us for the purpose of applying for a job or receiving job alerts (job applications / job alerts),
- subscribing to email newsletters including your name and email address (email newsletter), or
- information that you submit that relates to a complaint, service feedback or enquiry (complaints / feedback and enquiries).
Specific detail of each processing activity is provided below.
Cookies are text files that are stored on your web browser by a website’s server. Each cookie is unique to your browser, and will contain some anonymous information such as a unique identifier and the website domain name. This information is sent back to the server each time your browser requests a page from it. This enables the website server to identify and track your web browser via your unique, anonymous, identifier.
Some, ‘necessary’ cookies are essential to the running of our website and are exempt from the requirement of consent as per the GDPR and PECR. Functional, analytical and advertising cookies are all optional, and we will only store these cookies on your browser where we have received your freely-given, specific, informed, and unambiguous consent.
Any information that is collected by Catch22 via cookies is processed in a way which does not, and cannot, identify an individual person. We do not make any attempt to find out the identities of those visiting the Catch22 website.
If you apply for a job with Catch22 using our hosted online job application system, this service will be provided by a data processor on our behalf (SmartRecruiters).
To process your application, we ask for your personal details including name and contact details. We will ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. The hiring managers for the role, along with our Recruitment and HR teams will have access to all of this information.
Catch22 processes your job application data for the purpose of its legitimate interest to process your HR information.
- If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus six years following the end of your employment.
- If you are unsuccessful at any stage of the process, the information you have provided until that point will be retained for six months from the closure of the campaign.
- Equal opportunities information is retained for six months following the closure of the campaign whether you are successful or not.
For more information, please see the SmartRecruiters privacy notice.
Through the SmartRecruiters job application system, it is also possible to sign up for job alerts, which will let you know when new jobs that meet your criteria have been posted.
These alerts are managed by the data processor (SmartRecruiters) on our behalf, and will only be processed using your freely-given, specific, informed and unambiguous consent.
If at any point you wish to unsubscribe from SmartRecruiters job alerts, this can be done by clicking the unsubscribe link on the latest email. You can also log into your SmartRecruiters candidate profile to modify or withdraw your details.
For more information, please see the SmartRecruiters privacy notice.
If you subscribe to Catch22’s newsletter and/or event mailing lists, you will receive regular communications relating to our work. These mailings will be facilitated by a third-party provider, such as Mailchimp or Salesforce (marketing platforms), and your data will be processed by a third-party client relationship management platform, Salesforce.
Catch22 will only process your contact details and send you newsletters following your freely-given, specific, informed and unambiguous consent.
You have the right to unsubscribe from any of our email mailing lists at any time. If you wish to unsubscribe from a Catch22 mailing list please click the unsubscribe link on the latest email or contact firstname.lastname@example.org to ensure that you do not continue to receive email newsletters from us. We will need to continue to hold your details after you have unsubscribed to ensure that we do not send you further communications.
Feedback and enquiries
Catch22 processes the data submitted through any of our website contact forms for the purpose of receiving your message and responding to it under the lawful basis of consent, which you give when submitting the form.
We will only use the information supplied to us to deal with the enquiry and any subsequent issues, and to check on the level of service we provide.
These contact forms are processed using the WordPress plugin, Gravity Forms. When these forms are submitted to us, notification emails are automatically generated to send your enquiry to the appropriate team within Catch22 who will store your email for as long as is required to deal with your enquiry and any subsequent issues.
Form submissions are also stored within the Catch22 WordPress database for a period of 90 days. This allows us to identify if there are any issues with forms being received by our teams. After this time, forms and all accompanying personal data are automatically deleted from the system. Gravity Forms does not receive copies of any of forms, or any accompanying personal data, that are submitted via the Catch22 website.
You have the right to withdraw consent for us to contact you at any time by contacting email@example.com. You also have the right to lodge a complaint with a supervisory authority, which in the United Kingdom is the Information Commissioner’s Office.
For more information, please see the Gravity Forms privacy notice.
Complaints can be submitted using our online feedback form, by emailing firstname.lastname@example.org, or by post. Catch22 undertakes the processing of your complaints data as part of its legitimate interests.
When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.
We will only use the personal information we collect to process the complaint and to check on the level of service we provide.
We usually have to disclose the complainant’s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person’s record is in dispute. If a complainant doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis.
We will keep personal information contained in complaint files in line with our retention policy. This means that information relating to a complaint will be retained for six years from closure. It will be retained in a secure environment and access to it will be restricted according to the ‘data minimisation’ principle.
For more information, please see the Complaints, Compliments and Feedback policy.
Use of data processors
The Data Processor (the organisation that does data processing on behalf of Catch22) is Totally.Tech.
Catch22 also works with third-party data processors to provide our:
- content management system (WordPress),
- website analytics (Google Analytics),
- marketing platform (Mailchimp),
- client relationship management platform (Salesforce),
- social media advertising campaigns (Meta Pixel, Twitter Pixel, LinkedIn Insight Tag, TikTok Pixel), and
- recruitment service (SmartRecruiters).
We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it and retain it for the period we instruct.
Individual Catch22 services may work with additional third-party data processors in line with their contractual requirements. For more information, please see the relevant Service Privacy Notice, which can be downloaded from their service page on this website, or found by searching for the service by name in our Policy Library.
Catch22 may disclose information about you to any of our employees, officers, agents, suppliers or data processors insofar as reasonably necessary for the purposes as set out in this privacy notice.
In addition, we may disclose information about you:
- to the extent that we are required to do so by law,
- in connection with any legal proceedings or prospective legal proceedings, or
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Except as provided in this privacy notice, Catch22 will not provide your information to third parties without your consent.
Security of your personal data
Catch22 will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure, encrypted password and firewall protected servers. As data transmission over the internet is inherently insecure, we cannot guarantee the security of data sent over the internet.
Where information is held on our behalf by data processors, we will ensure, to the best of our ability, that they hold your information securely and in line with data protection legislation. We hold contracts with all data processors to make sure that they cannot do anything with your data unless we have instructed them to do so.
We may update this privacy notice from time-to-time. Check this page occasionally to ensure you are happy with any changes.
Please contact the Data Protection Officer if you have any queries regarding this Privacy Notice or if you would like to exercise or query any of the following rights afforded to you under the General Data Protection Regulation (GDPR):
- right to access
- right to erasure
- right to object
- right to rectification
- right to be informed
- right to restrict processing
- right to data portability
- rights in relation to automated decision making and profiling
- right to lodge a complaint with the Information Commissioners Office (ICO) – via the Complaints page on the ICO website or by calling 0303 123 1113
For further information on your rights, please visit the Individual Rights page on the ICO website.
If you have any questions about this privacy notice or of our treatment of your personal data, please email email@example.com or write to:
Data Protection Officer
27 Pear Tree Street
Catch22’s data protection registration number is Z1473239