Our manifesto outlines “22 ways to build resilience and aspiration in people and communities” across five key areas. Download your copy.

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Commission our services

Catch22 has been at the frontline of public service delivery for over 200 years.

With a strong track record of delivering impact, Catch22 works with over 120 local authorities, as well as Police and Crime Commissioners, CCGs, central government, and health commissioners.

Our impact
People gather around stands at an event, networking with their colleagues. Above them is Catch22-branded bunting.

Our locations

Our network of services span the country, from Newcastle to Cornwall, enabling us to reach over 160,000 people in the last year. Please note that national services are not depicted on this map.

Y2A Mentoring

Y2A Mentoring

Supporting young people on probation in Newham with the transition to adulthood through a holistic mentoring service.

London Borough of Newham, UK

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Substance Misuse Prevention Training

Substance Misuse Prevention Training

Training frontline staff who work in schools, colleges and education centres within Hampshire to deliver age-appropriate drug and alcohol education.

Hampshire, UK

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Career Hive

Career Hive

Supporting care experienced young people aged 18-30 into employment across Manchester.

Manchester, UK

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Care Leavers into Careers

Care Leavers into Careers

Supporting care experienced young people aged 18-30 to become work-ready across the Liverpool city regions.

Liverpool, UK

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Energise

Energise

Connecting people who face barriers to work to entry-level energy transition jobs and apprenticeships.

London, UK

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Energise

Energise

Connecting people who face barriers to work to entry-level energy transition jobs and apprenticeships.

Liverpool, UK

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Energise

Energise

Connecting people who face barriers to work to entry-level energy transition jobs and apprenticeships.

Manchester, UK

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Energise

Energise

Connecting people who face barriers to work to entry-level energy transition jobs and apprenticeships.

Norfolk, UK

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Greater Manchester Victims’ Services

Greater Manchester Victims’ Services

Helping victims and witnesses in Greater Manchester to cope and recover from the impact of crime.

Greater Manchester, UK

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NCS Local Community Experiences

NCS Local Community Experiences

Engaging young people aged 16-17 in Greater Manchester and the West Midlands in local projects.

Telford and Wrekin, UK

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NCS Local Community Experiences

NCS Local Community Experiences

Engaging young people aged 16-17 in Greater Manchester and the West Midlands in local projects.

Shropshire, UK

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NCS Local Community Experiences

NCS Local Community Experiences

Engaging young people aged 16-17 in Greater Manchester and the West Midlands in local projects.

South Staffordshire, UK

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NCS Local Community Experiences

NCS Local Community Experiences

Engaging young people aged 16-17 in Greater Manchester and the West Midlands in local projects.

Manchester, UK

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NCS Local Community Experiences

NCS Local Community Experiences

Engaging young people aged 16-17 in Greater Manchester and the West Midlands in local projects.

Stockport, Manchester, UK

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NCS Local Community Experiences

NCS Local Community Experiences

Engaging young people aged 16-17 in Greater Manchester and the West Midlands in local projects.

Rochdale, UK

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NCS Local Community Experiences

NCS Local Community Experiences

Engaging young people aged 16-17 in Greater Manchester and the West Midlands in local projects.

Tameside, UK

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Community Services

Community Services

Empowering local people and giving them the tools to break down any barriers they are faced with.

105 Barking Road, London, UK

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Click Start by Bath Spa

Click Start by Bath Spa

A creative digital programme designed to help people in the West of England to pursue a new career in digital.

Bath, UK

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Click Start by Bath Spa

Click Start by Bath Spa

A creative digital programme designed to help people in the West of England to pursue a new career in digital.

Bristol, UK

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Click Start by Bath Spa

Click Start by Bath Spa

A creative digital programme designed to help people in the West of England to pursue a new career in digital.

North East Somerset, Bath, UK

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Click Start by Bath Spa

Click Start by Bath Spa

A creative digital programme designed to help people in the West of England to pursue a new career in digital.

South Gloucestershire, UK

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Culture Within Newham

Culture Within Newham

Empowering people across Newham to access, participate, create and curate arts in local spaces.

London Borough of Newham, UK

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Advice Service

Advice Service

A free legal advice service covering debt, consumer law, employment law, housing, welfare, and benefits.

105 Barking Road, London, UK

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Health Screening

Health Screening

Promoting early diagnoses of cancer by raising awareness and increasing the uptake of NHS screening programmes.

London, UK

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Links Studios

Links Studios

A state-of-the-art recording studio for teaching and developing young people through music in Newham.

105 Barking Road, London, UK

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More Than Mentors

More Than Mentors

An innovative peer mentoring programme delivered in secondary schools and community settings across east London

Haringey, London, UK

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More Than Mentors

More Than Mentors

An innovative peer mentoring programme delivered in secondary schools and community settings across east London

Barking, UK

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More Than Mentors

More Than Mentors

An innovative peer mentoring programme delivered in secondary schools and community settings across east London

Dagenham, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Bradford, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Blackburn, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Carlisle, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Durham, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Darlington, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Blackpool, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Harrogate, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Liverpool, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Lancaster, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Leeds, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Newcastle upon Tyne, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Preston, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Sunderland, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Cleveland, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Wakefield, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Wigan, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Yorkshire, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Bolton, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Huddersfield, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Halifax, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Manchester, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Oldham, UK

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Click Start by TechUP Women

Click Start by TechUP Women

Supporting women and non-binary people in the North and North East of England to start a career in the tech sector.

Warrington, UK

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Community Links

Community Links

Tackling deprivation and inequality by providing practical support and opportunities to those who need it.

Newham, UK

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Mediation Service

Mediation Service

Providing community mediation, conflict resolution and coaching, across Norfolk, Suffolk, and Cambridgeshire.

Norfolk, UK

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Mediation Service

Mediation Service

Providing community mediation, conflict resolution and coaching, across Norfolk, Suffolk, and Cambridgeshire.

Suffolk, UK

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Mediation Service

Mediation Service

Providing community mediation, conflict resolution and coaching, across Norfolk, Suffolk, and Cambridgeshire.

Cambridgeshire, UK

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Essex Counselling Service

Essex Counselling Service

Offering a variety of therapeutic interventions from BACP-registered counsellors, for young people aged 11-18.

Basildon, UK

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Camden Young People’s Mediation and Restorative Service

Camden Young People’s Mediation and Restorative Service

Supporting young people, aged 14-25, and their families to deal with intense conflict and challenging behaviours in Camden.

Camden, London, UK

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Music To My Ears

Music To My Ears

A creative arts project supporting children and young people affected by child criminal exploitation.

68 Church Street, Leatherhead, UK

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The Hive

The Hive

Delivering a free drop-in health and wellbeing service for 16-24 year olds in Camden.

18 Harben Parade, South Hampstead, London NW3 6JP, UK

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Suffolk Positive Futures

Suffolk Positive Futures

Transforming young people's lives and reducing crime in Suffolk, through engagement and diversion opportunities.

Grange Farm Avenue, Felixstowe, UK

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Suffolk Positive Futures

Suffolk Positive Futures

Transforming young people's lives and reducing crime in Suffolk, through engagement and diversion opportunities.

Montgomery Avenue, Lowestoft NR32 4DU, UK

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Suffolk Positive Futures

Suffolk Positive Futures

Transforming young people's lives and reducing crime in Suffolk, through engagement and diversion opportunities.

Kirkley & Pakefield Football Club, Walmer Road, Lowestoft, UK

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Suffolk Positive Futures

Suffolk Positive Futures

Transforming young people's lives and reducing crime in Suffolk, through engagement and diversion opportunities.

Breckland School, Crown Street, Brandon, UK

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Suffolk Positive Futures

Suffolk Positive Futures

Transforming young people's lives and reducing crime in Suffolk, through engagement and diversion opportunities.

Hadleigh Pool & Leisure, Stonehouse Road, Hadleigh, Ipswich, UK

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Suffolk Positive Futures

Suffolk Positive Futures

Transforming young people's lives and reducing crime in Suffolk, through engagement and diversion opportunities.

Newmarket Leisure Centre, Exning Road, Newmarket, UK

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Suffolk Positive Futures

Suffolk Positive Futures

Transforming young people's lives and reducing crime in Suffolk, through engagement and diversion opportunities.

Mildenhall Hub, Sheldrick Way, Mildenhall, Bury Saint Edmunds, UK

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Suffolk Positive Futures

Suffolk Positive Futures

Transforming young people's lives and reducing crime in Suffolk, through engagement and diversion opportunities.

Ormiston Denes Academy, Yarmouth Road, Lowestoft, UK

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Suffolk Positive Futures

Suffolk Positive Futures

Transforming young people's lives and reducing crime in Suffolk, through engagement and diversion opportunities.

Murrayside Community Centre, Nacton Road, Ipswich, UK

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Suffolk Positive Futures

Suffolk Positive Futures

Transforming young people's lives and reducing crime in Suffolk, through engagement and diversion opportunities.

Chantry Academy, Mallard Way, Ipswich, UK

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Suffolk Positive Futures

Suffolk Positive Futures

Transforming young people's lives and reducing crime in Suffolk, through engagement and diversion opportunities.

Maple Park, Ipswich, UK

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Suffolk Positive Futures

Suffolk Positive Futures

Transforming young people's lives and reducing crime in Suffolk, through engagement and diversion opportunities.

Abbeycroft Leisure, Ehringshausen Way, Haverhill CB9 0ER, UK

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Suffolk Positive Futures

Suffolk Positive Futures

Transforming young people's lives and reducing crime in Suffolk, through engagement and diversion opportunities.

East Point Academy, Kirkley Run, Lowestoft, UK

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Suffolk Positive Futures

Suffolk Positive Futures

Transforming young people's lives and reducing crime in Suffolk, through engagement and diversion opportunities.

Britten Road, Lowestoft, UK

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Surrey Young People’s Substance Misuse

Surrey Young People’s Substance Misuse

A specialist treatment service in Surrey for young people and their families who are affected by substance misuse.

Surrey, UK

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Hampshire 24/7

Hampshire 24/7

A specialist treatment service for children and young people in Hampshire who are affected by substance misuse.

Hampshire, UK

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Colchester Housing Intervention Project

Colchester Housing Intervention Project

Supporting tenants in Colchester who are at risk of eviction or in temporary housing.

Colchester, UK

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Merton Young Person’s Risk and Resilience

Merton Young Person’s Risk and Resilience

Supporting young people aged 11-24 who have been using substances, reported missing from home or care, or exploited.

Merton, UK

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Pan Merseyside Child Exploitation and Missing from Home

Pan Merseyside Child Exploitation and Missing from Home

Understanding causes of missing incidents, and preventing young people from running away again in the future.

Wirral, UK

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Pan Merseyside Child Exploitation and Missing from Home

Pan Merseyside Child Exploitation and Missing from Home

Understanding causes of missing incidents, and preventing young people from running away again in the future.

St Helens, Saint Helens, UK

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Pan Merseyside Child Exploitation and Missing from Home

Pan Merseyside Child Exploitation and Missing from Home

Understanding causes of missing incidents, and preventing young people from running away again in the future.

Sefton, Liverpool, UK

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Pan Merseyside Child Exploitation and Missing from Home

Pan Merseyside Child Exploitation and Missing from Home

Understanding causes of missing incidents, and preventing young people from running away again in the future.

Knowsley, UK

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Pan Merseyside Child Exploitation and Missing from Home

Pan Merseyside Child Exploitation and Missing from Home

Understanding causes of missing incidents, and preventing young people from running away again in the future.

Liverpool, UK

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Kent County Lines and Gangs

Kent County Lines and Gangs

Reducing risk and preventing serious youth violence, exploitation, gang and county line activity.

Kent, UK

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Kent County Lines and Gangs

Kent County Lines and Gangs

Reducing risk and preventing serious youth violence, exploitation, gang and county line activity.

Medway, UK

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County Lines Support and Rescue

County Lines Support and Rescue

Providing specialist support and rescue service for young people who are criminally exploited through county lines.

London, UK

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County Lines Support and Rescue

County Lines Support and Rescue

Providing specialist support and rescue service for young people who are criminally exploited through county lines.

Greater Manchester, UK

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County Lines Support and Rescue

County Lines Support and Rescue

Providing specialist support and rescue service for young people who are criminally exploited through county lines.

Merseyside, UK

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County Lines Support and Rescue

County Lines Support and Rescue

Providing specialist support and rescue service for young people who are criminally exploited through county lines.

West Midlands, UK

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Stoke-on-Trent and Staffordshire Child Criminal Exploitation

Stoke-on-Trent and Staffordshire Child Criminal Exploitation

Delivering bespoke interventions with children and young people who are at risk of Child Criminal Exploitation.

Stoke-on-Trent, UK

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Stoke-on-Trent and Staffordshire Child Criminal Exploitation

Stoke-on-Trent and Staffordshire Child Criminal Exploitation

Delivering bespoke interventions with children and young people who are at risk of Child Criminal Exploitation.

Staffordshire, UK

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Lighthouse Pedagogy Trust

Lighthouse Pedagogy Trust

Creating children's homes where children can thrive, and where education is central to a holistic approach.

Sutton, UK

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Victim First

Victim First

Helping victims in Leicester, Leicestershire and Rutland to cope and recover from the impact of crime.

Leicester, UK

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Victim First

Victim First

Helping victims in Leicester, Leicestershire and Rutland to cope and recover from the impact of crime.

Leicestershire, UK

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Victim First

Victim First

Helping victims in Leicester, Leicestershire and Rutland to cope and recover from the impact of crime.

Rutland, UK

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Dependency and Recovery

Dependency and Recovery

Supporting men aged 18-25, who are on probation and require support addressing their dependency issues.

London, UK

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Beacon Victim Care

Beacon Victim Care

Helping victims and witnesses in Hertfordshire to cope and recover from the impact of crime.

Hertfordshire, UK

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HMP Thameside Offender Management

HMP Thameside Offender Management

Supporting men who have been convicted at HMP Thameside from point of sentence or recall, up until transfer or release

HMP Thameside, Griffin Manor Way, London, UK

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Personal Wellbeing

Personal Wellbeing

Working with men subject to probation supervision, to support effective community integration and well-being.

London, UK

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Personal Wellbeing

Personal Wellbeing

Working with men subject to probation supervision, to support effective community integration and well-being.

Thames Valley, UK

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Personal Wellbeing

Personal Wellbeing

Working with men subject to probation supervision, to support effective community integration and well-being.

Hampshire, UK

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Personal Wellbeing

Personal Wellbeing

Working with men subject to probation supervision, to support effective community integration and well-being.

Isle of Wight, UK

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Personal Wellbeing

Personal Wellbeing

Working with men subject to probation supervision, to support effective community integration and well-being.

Avon, UK

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Personal Wellbeing

Personal Wellbeing

Working with men subject to probation supervision, to support effective community integration and well-being.

Somerset, UK

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Personal Wellbeing

Personal Wellbeing

Working with men subject to probation supervision, to support effective community integration and well-being.

Devon, UK

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Personal Wellbeing

Personal Wellbeing

Working with men subject to probation supervision, to support effective community integration and well-being.

Cornwall, UK

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Personal Wellbeing

Personal Wellbeing

Working with men subject to probation supervision, to support effective community integration and well-being.

Dorset, UK

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Personal Wellbeing

Personal Wellbeing

Working with men subject to probation supervision, to support effective community integration and well-being.

Gloucestershire, UK

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Personal Wellbeing

Personal Wellbeing

Working with men subject to probation supervision, to support effective community integration and well-being.

Wiltshire, UK

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Personal Wellbeing

Personal Wellbeing

Working with men subject to probation supervision, to support effective community integration and well-being.

Herefordshire, UK

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Personal Wellbeing

Personal Wellbeing

Working with men subject to probation supervision, to support effective community integration and well-being.

Worcestershire, UK

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Personal Wellbeing

Personal Wellbeing

Working with men subject to probation supervision, to support effective community integration and well-being.

Shropshire, UK

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Personal Wellbeing

Personal Wellbeing

Working with men subject to probation supervision, to support effective community integration and well-being.

Telford and Wrekin, UK

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HMP Wandsworth Foreign National Support

HMP Wandsworth Foreign National Support

Empowering HMP Wandsworth's Foreign National population to engage with the regime and access purposeful activity.

HMP Wandsworth, Heathfield Road, London, UK

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Finance, Benefit and Debt

Finance, Benefit and Debt

Delivering finance, benefit and debt-related support in London to reduce re-offending.

London, UK

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Code4000

Code4000

Empowering women in London who have been impacted by the criminal justice system with the core skills for a career in tech.

London, UK

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Bristol Reparation

Bristol Reparation

Delivering reparation and unpaid work hours to young people aged 10-18 in Bristol who have received a court order.

Bristol, UK

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Wolverhampton Violence Reduction

Wolverhampton Violence Reduction

Delivering preventative and targeted interventions for gang-affected people in prison in Wolverhampton.

HMP/YOI Brinsford, New Road, Featherstone, Wolverhampton, UK

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Wolverhampton Violence Reduction

Wolverhampton Violence Reduction

Delivering preventative and targeted interventions for gang-affected people in prison in Wolverhampton.

HMP Oakwood, Oaks Drive, Featherstone, UK

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Wolverhampton Violence Reduction

Wolverhampton Violence Reduction

Delivering preventative and targeted interventions for gang-affected people in prison in Wolverhampton.

HMP Featherstone, New Road, Featherstone, Wolverhampton, UK

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HMP Thameside Gangs

HMP Thameside Gangs

Providing support and interventions within the prison to men who are identified to be gang-affiliated

HMP Thameside, Griffin Manor Way, London, UK

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LGE

LGE

Supporting young people aged 15-25 who are, or who have been, affected by violence.

London, UK

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Digital Leap

Digital Leap

Delivering training to support participants aged 18-30 to access career opportunities in the tech sector.

London, UK

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TikTok Creative Academy

TikTok Creative Academy

TikTok Creative Academy is supporting 2,500 young people aged 16-24 into a job in the creative industries.

London, UK

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TikTok Creative Academy

TikTok Creative Academy

TikTok Creative Academy is supporting 2,500 young people aged 16-24 into a job in the creative industries.

Birmingham, UK

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TikTok Creative Academy

TikTok Creative Academy

TikTok Creative Academy is supporting 2,500 young people aged 16-24 into a job in the creative industries.

Manchester, UK

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TikTok Creative Academy

TikTok Creative Academy

TikTok Creative Academy is supporting 2,500 young people aged 16-24 into a job in the creative industries.

Liverpool, UK

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TikTok Creative Academy

TikTok Creative Academy

TikTok Creative Academy is supporting 2,500 young people aged 16-24 into a job in the creative industries.

Bristol, UK

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TikTok Creative Academy

TikTok Creative Academy

TikTok Creative Academy is supporting 2,500 young people aged 16-24 into a job in the creative industries.

Newcastle upon Tyne, UK

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TikTok Creative Academy

TikTok Creative Academy

TikTok Creative Academy is supporting 2,500 young people aged 16-24 into a job in the creative industries.

Bishop Auckland, UK

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TikTok Creative Academy

TikTok Creative Academy

TikTok Creative Academy is supporting 2,500 young people aged 16-24 into a job in the creative industries.

Peterlee, UK

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TikTok Creative Academy

TikTok Creative Academy

TikTok Creative Academy is supporting 2,500 young people aged 16-24 into a job in the creative industries.

Great Yarmouth, UK

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TikTok Creative Academy

TikTok Creative Academy

TikTok Creative Academy is supporting 2,500 young people aged 16-24 into a job in the creative industries.

Maidstone, UK

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Jobs 22

Jobs 22

Jobs 22 provides responsive, tailored, human support to help people back into meaningful work.

Lincolnshire, UK

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Jobs 22

Jobs 22

Jobs 22 provides responsive, tailored, human support to help people back into meaningful work.

Bedfordshire, UK

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Jobs 22

Jobs 22

Jobs 22 provides responsive, tailored, human support to help people back into meaningful work.

Warwickshire, UK

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Jobs 22

Jobs 22

Jobs 22 provides responsive, tailored, human support to help people back into meaningful work.

Leicestershire, UK

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Jobs 22

Jobs 22

Jobs 22 provides responsive, tailored, human support to help people back into meaningful work.

Staffordshire, UK

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Jobs 22

Jobs 22

Jobs 22 provides responsive, tailored, human support to help people back into meaningful work.

Northamptonshire, UK

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The Social Switch Project

The Social Switch Project

Switching the narrative on how social media’s relationship to violence affecting young people is understood, tackled and solved.

London, UK

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Links Media College

Links Media College

Links Media College supports young people aged 16-19 to achieve recognised Music Technology qualifications.

105 Barking Road, London, UK

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Maidstone Skills Centre

Maidstone Skills Centre

Maidstone Skills Centre provides schools and pupil referral units with vocational study for students in Years 10-13.

Maidstone Skills Centre, Titchfield Road, Maidstone, UK

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Catch22 College: Maidstone

Catch22 College: Maidstone

Catch22 College delivers vocational and academic qualifications for young people aged 16-19.

Maidstone Skills Centre, Titchfield Road, Maidstone, UK

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Catch22 College: Great Yarmouth

Catch22 College: Great Yarmouth

Catch22 College delivers vocational and academic qualifications for young people aged 16-19.

North River Road, Great Yarmouth, UK

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Catch22 College: Thetford

Catch22 College: Thetford

Catch22 College delivers vocational and academic qualifications for young people aged 16-19.

Croxton Road, Thetford, UK

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Catch22 College: Nottingham

Catch22 College: Nottingham

Catch22 College delivers vocational and academic qualifications for young people aged 16-19.

Daleside Road, Nottingham, UK

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Catch22 College: Peterlee

Catch22 College: Peterlee

Catch22 College delivers vocational and academic qualifications for young people aged 16-19.

1 Hailsham Pl, Hailsham Place, Peterlee, UK

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Catch22 College: Bishop Auckland

Catch22 College: Bishop Auckland

Catch22 College delivers vocational and academic qualifications for young people aged 16-24.

1c Henson Close, Bishop Auckland, UK

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Include Suffolk

Include Suffolk

Include Suffolk provides a temporary full-time, specialist education for children aged 5-11 years old.

Include Primary School, Hadleigh Road, Ipswich, UK

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Include Suffolk

Include Suffolk

Include Suffolk provides a temporary full-time, specialist education for children aged 5-11 years old.

Include, Short Brackland, Bury Saint Edmunds, UK

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Include Suffolk

Include Suffolk

Include Suffolk provides a temporary full-time, specialist education for children aged 5-11 years old.

The Ashley School, Ashley Downs, Lowestoft, UK

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Include London

Include London

Include London provides full-time, alternative, secondary education for young people aged 13-18 years old.

191 Freston Road, London, UK

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Include London

Include London

Include London provides full-time, alternative, secondary education for young people aged 13-18 years old.

The Phoenix Centre, Southall, UK

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Include Norfolk

Include Norfolk

Include Norfolk provides full-time, alternative education for young people aged 14-16 years old.

Hamburg Way, North Lynn Industrial Estate, King's Lynn, UK

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Include Norfolk

Include Norfolk

Include Norfolk provides full-time, alternative education for young people aged 14-16 years old.

27 Hurricane Way, Norwich, UK

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Include Wales

Include Wales

Include Wales primary school provides full-time, alternative education for young people aged 4-11 years old.

33 Godfrey Road, Newport NP20 4PE, UK

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Include Wales

Include Wales

Include Wales primary school provides full-time, alternative education for young people aged 4-11 years old.

Newtown Community Centre, Tre Newydd, Newtown, Ebbw Vale, UK

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Contact our business development team

An anonymous illustrated white silhouette of a head and shoulders sits on a dark blue background.

Stewart Holdsworth

Director of Business Development

If you commission services and are interested in collaborating with us to deliver services in your area, we would love to hear from you.

We work with over 120 local authorities and other commissioners to deliver public services that meet local needs.

Please register your interest using our contact form, and a member of the team will get back to you as soon as possible.

Privacy notice

How we manage your data

Catch22 Charity Ltd. manages the data you provide in accordance with the EU General Data Protection Regulation (GDPR).

  • The Data Controller (the organisation that determines how your data is managed) is Catch22Contact us if you have a query about how your data is managed.
  • The Data Processor (the organisation that does data processing on behalf of Catch22) is Totally.Tech.
  • We are committed to giving you (the Data Subject in legal terms) an easy way to exercise your eight rights under the GDPR.
  • We retain your data for as long as you allow us to do so. You can exercise your right to erasure at any time however, there may be some instances where we need to retain your information for a longer duration for legal reasons, such as when applying for a job with Catch22.

What information do we collect?

Catch22 may collect, store and use the following kinds of personal data:

  • information about your computer and your visits to and use of this website, including your IP address, geographical location, browser type, referral source, length of visit and number of page views (cookies),
  • information that you provide to us for the purpose of applying for a job or receiving job alerts (job applications / job alerts),
  • subscribing to email newsletters including your name and email address (email newsletter), or
  • information that you submit that relates to a complaint, service feedback or enquiry (complaints / feedback and enquiries).

Specific detail of each processing activity is provided below.

Cookies

Cookies are text files that are stored on your web browser by a website’s server. Each cookie is unique to your browser, and will contain some anonymous information such as a unique identifier and the website domain name. This information is sent back to the server each time your browser requests a page from it. This enables the website server to identify and track your web browser via your unique, anonymous, identifier.

Catch22 only uses cookies on its website where they will support the functioning of its website and to improve the experience of its website visitors. These cookies may be created by Catch22’s website, or by third-party services that Catch22 uses, to enable its website to be run effectively.

Some, ‘necessary’ cookies are essential to the running of our website and are exempt from the requirement of consent as per the GDPR and PECR. Functional, analytical and advertising cookies are all optional, and we will only store these cookies on your browser where we have received your freely-given, specific, informed, and unambiguous consent.

Any information that is collected by Catch22 via cookies is processed in a way which does not, and cannot, identify an individual person. We do not make any attempt to find out the identities of those visiting the Catch22 website.

You can find out more about Catch22’s use of cookies, and how to opt-out of or delete cookies from your browser via our Cookies Statement.

Job applications

If you apply for a job with Catch22 using our hosted online job application system, this service will be provided by a data processor on our behalf (SmartRecruiters).

To process your application, we ask for your personal details including name and contact details. We will ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. The hiring managers for the role, along with our Recruitment and HR teams will have access to all of this information.

Catch22 processes your job application data for the purpose of its legitimate interest to process your HR information.

  • If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus six years following the end of your employment.
  • If you are unsuccessful at any stage of the process, the information you have provided until that point will be retained for six months from the closure of the campaign.
  • Equal opportunities information is retained for six months following the closure of the campaign whether you are successful or not.

For more information, please see the SmartRecruiters privacy notice.

Job alerts

Through the SmartRecruiters job application system, it is also possible to sign up for job alerts, which will let you know when new jobs that meet your criteria have been posted.

These alerts are managed by the data processor (SmartRecruiters) on our behalf, and will only be processed using your freely-given, specific, informed and unambiguous consent.

If at any point you wish to unsubscribe from SmartRecruiters job alerts, this can be done by clicking the unsubscribe link on the latest email. You can also log into your SmartRecruiters candidate profile to modify or withdraw your details.

For more information, please see the SmartRecruiters privacy notice.

Email newsletter

If you subscribe to Catch22’s newsletter and/or event mailing lists, you will receive regular communications relating to our work. These mailings will be facilitated by a third-party provider, such as Mailchimp or Salesforce (marketing platforms), and your data will be processed by a third-party client relationship management platform, Salesforce.

Catch22 will only process your contact details and send you newsletters following your freely-given, specific, informed and unambiguous consent.

You have the right to unsubscribe from any of our email mailing lists at any time. If you wish to unsubscribe from a Catch22 mailing list please click the unsubscribe link on the latest email or contact dpo@catch-22.org.uk to ensure that you do not continue to receive email newsletters from us. We will need to continue to hold your details after you have unsubscribed to ensure that we do not send you further communications.

For more information, please see the Mailchimp or Salesforce privacy notices as appropriate.

Feedback and enquiries

Catch22 processes the data submitted through any of our website contact forms for the purpose of receiving your message and responding to it under the lawful basis of consent, which you give when submitting the form.

We will only use the information supplied to us to deal with the enquiry and any subsequent issues, and to check on the level of service we provide.

These contact forms are processed using the WordPress plugin, Gravity Forms. When these forms are submitted to us, notification emails are automatically generated to send your enquiry to the appropriate team within Catch22 who will store your email for as long as is required to deal with your enquiry and any subsequent issues.

Form submissions are also stored within the Catch22 WordPress database for a period of 90 days. This allows us to identify if there are any issues with forms being received by our teams. After this time, forms and all accompanying personal data are automatically deleted from the system. Gravity Forms does not receive copies of any of forms, or any accompanying personal data, that are submitted via the Catch22 website.

You have the right to withdraw consent for us to contact you at any time by contacting dpo@catch-22.org.uk. You also have the right to lodge a complaint with a supervisory authority, which in the United Kingdom is the Information Commissioner’s Office.

For more information, please see the Gravity Forms privacy notice.

Complaints

Complaints can be submitted using our online feedback form, by emailing feedback@catch-22.org.uk, or by post. Catch22 undertakes the processing of your complaints data as part of its legitimate interests.

When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.

We will only use the personal information we collect to process the complaint and to check on the level of service we provide.

We usually have to disclose the complainant’s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person’s record is in dispute. If a complainant doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis.

We will keep personal information contained in complaint files in line with our retention policy. This means that information relating to a complaint will be retained for six years from closure. It will be retained in a secure environment and access to it will be restricted according to the ‘data minimisation’ principle.

For more information, please see the Complaints, Compliments and Feedback policy.

Use of data processors

The Data Processor (the organisation that does data processing on behalf of Catch22) is Totally.Tech.

Catch22 also works with third-party data processors to provide our:

  • content management system (WordPress),
  • website analytics (Google Analytics),
  • marketing platform (Mailchimp),
  • client relationship management platform (Salesforce),
  • social media advertising campaigns (Meta Pixel, Twitter Pixel, LinkedIn Insight Tag, TikTok Pixel), and
  • recruitment service (SmartRecruiters).

We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it and retain it for the period we instruct.

Individual Catch22 services may work with additional third-party data processors in line with their contractual requirements. For more information, please see the relevant Service Privacy Notice, which can be downloaded from their service page on this website, or found by searching for the service by name in our Policy Library.

Disclosures

Catch22 may disclose information about you to any of our employees, officers, agents, suppliers or data processors insofar as reasonably necessary for the purposes as set out in this privacy notice.

In addition, we may disclose information about you:

  • to the extent that we are required to do so by law,
  • in connection with any legal proceedings or prospective legal proceedings, or
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided in this privacy notice, Catch22 will not provide your information to third parties without your consent.

Security of your personal data

Catch22 will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure, encrypted password and firewall protected servers. As data transmission over the internet is inherently insecure, we cannot guarantee the security of data sent over the internet.

Where information is held on our behalf by data processors, we will ensure, to the best of our ability, that they hold your information securely and in line with data protection legislation. We hold contracts with all data processors to make sure that they cannot do anything with your data unless we have instructed them to do so.

Notice amendments

We may update this privacy notice from time-to-time. Check this page occasionally to ensure you are happy with any changes.

Your rights

Please contact the Data Protection Officer if you have any queries regarding this Privacy Notice or if you would like to exercise or query any of the following rights afforded to you under the General Data Protection Regulation (GDPR):

  • right to access
  • right to erasure
  • right to object
  • right to rectification
  • right to be informed
  • right to restrict processing
  • right to data portability
  • rights in relation to automated decision making and profiling
  • right to lodge a complaint with the Information Commissioners Office (ICO) – via the Complaints page on the ICO website or by calling 0303 123 1113

For further information on your rights, please visit the Individual Rights page on the ICO website.

Contact

If you have any questions about this privacy notice or of our treatment of your personal data, please email dpo@catch-22.org.uk or write to:

Data Protection Officer

Catch22
27 Pear Tree Street
London
EC1V 3AG

Data controller

Catch22’s data protection registration number is Z1473239

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