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The Hive

Delivering a free drop-in health and wellbeing service to support young people aged 16-24 who are connected to Camden

Our approach

At The Hive, we listen and ensure that young people’s voice is heard and provide help and advice on matters such as mental health, personal development, health and wellbeing, sexual health, substance misuse and assistance to access other services where appropriate.

We have also partnered with the National Citizen Service (NCS) to deliver three unique programmes to develop life skills, build employability, and offer opportunities for young people to make a difference through social action programmes. These programmes are led by peer educators.

The Hive garden

We promise:

  • to be friendly, supportive, welcoming, empathic and non-judgemental,
  • to help keep you safe,
  • not to give up on you and to keep trying, and
  • to always keep young people at the centre of the service.

Frequently asked questions

Is The Hive able to help me to find support?

Yes. The Hive is a free health and well-being service that supports all young people aged 16-24 in Camden.

We are open from 10am-7pm for face-to-face walk-ins and our friendly welcoming staff will assist.

We offer:

  • a drop-in social hub with a range of activities and workshops available Monday to Friday,
  • one-to-one mental health and emotional wellbeing support,
  • A free sexual health drop-in clinic for anyone aged 13-24,
  • employment, apprenticeships and career development, and
  • signposting to external services and providers.

How can I access one-to-one support through The Hive?

Young people can self-refer into our one-to-one support services, or can be signposted by a professional.

In our one-to-one services we offer:

  • mentoring with a focus on emotional, mental and physical health,
  • emotional and practical support,
  • goal-focused support to work towards setting and achieving clear goals that you decide on,
  • a flexible approach where you can decide where and when you want to meet, and
  • signposting to external services for further support.

Young people must be a Camden resident or registered with a GP in Camden to access the support.

To enquire about this service, please complete the form below or call The Hive on the number provided.

What programmes does The Hive deliver with NCS, and how can I take part?

We have partnered with the National Citizen Service (NCS) to deliver three unique programmes, led by peer educators, which are perfect for meeting new people, growing your confidence, and gaining new skills for your CV.

Our programmes include:

  • Life skills: supporting you to prepare for adult life, manage your finances, learn new skills such as cooking, gardening, self-defence, yoga, and more, and discover effective stress and anxiety-management techniques.
  • Employability: explore your strengths and set goals towards a career that is meaningful to you, whilst building your confidence and perfecting your CV.
  • Social action: whether you want to raise awareness about homelessness or support local charities through art, our social action programme will help you to turn your ideas into action whilst meeting other young people who want to make a difference in their community.

On each of our programmes, we also offer a range of exciting workshops, talks, trips and events – from cooking workshops and self-defence classes, to workplace taster sessions and volunteer days.

Young people must be aged 16-24 and have a connection to Camden to access this support. You can refer yourself, or be referred by a professional. Contact the team to find out more and sign up today.

What happens at The Hive's Social Hub, and how can I join?

The Hive’s Social Hub is open to anyone aged 16-24 who has a connection to Camden. You can drop in at any time during our opening hours to participate.

We offer:

  • a safe space to meet new people, socialise, seek opportunities and be yourself,
  • free activities and workshops, Monday-Friday, covering areas such as yoga, pool, drama, music, fitness and more,
  • opportunities to take part in free trips,
  • hop topic discussions, debates, and workshops,
  • a place to hang out and relax with free food and WiFi,
  • a study space for you to use,
  • targeted projects such as men’s groups, women’s groups, LGBTQ+ groups and more, and
  • ways to link up with other services onsite (such as employability and finance advisors).

There is no waiting list for the social hub. However, you will need to register with a member of staff if you want to book onto our workshops.

Please see our monthly activity programme below, or fill in the form below to find out more.

How can I access employment and apprenticeship support at The Hive?

The Hive has a dedicated young person’s employment adviser on site, as well as other employment services, to support young people with:

  • job searching,
  • improving your CV,
  • interview techniques,
  • tips on raising your confidence to remove barriers to work, and
  • accessing apprenticeships.

Young people must be aged 13-24 and have a connection to Camden to access this support.

Drop in to The Hive at any time during our opening hours to find out more.

How can I access The Hive's Sexual Health Clinic?

The Hive’s Sexual Health Clinic offers:

  • walk-in access for sexual health advice and free contraception through the CCard scheme, Monday to Friday from 10am to 7pm, and
  • free full STI screenings, contraception and sexual advice with a Nurse every Thursday from 1pm to 5pm.

Young people must be aged 13-24 and have a connection to Camden to access this support.

We are available for walk-ins, but we would highly recommend booking an appointment. To book an appointment with the Sexual Health Clinic, please call The Hive on 020 3198 0520 or the Archway Clinic directly on 07935 085572.

Drop-in activity timetable: May

About the social hub

The Hive’s Social Hub is open to anyone aged 16-24 who has a connection to Camden. You can drop in at any time during our opening hours to participate.

  • All activities are free to join.
  • No need to book – just walk in.
  • Workshops are optional.
  • Food bank available every day.
  • Study space available 10am – 6.30pm.

Location: 18 Harben Parade, Finchley Road, London, NW3 6JP

Opening hours:  10am-7pm; social hub drop-in closed from 1pm-2pm.

There is no waiting list. However, you will need to register with a member of staff if you want to book onto our workshops.

For more information about any of these activities, please visit our Instagram or contact the team using the form below.

Week 1: 29th April - 5th May

Monday:

10am – 2pm 

GoodWork Camden

2pm  onwards

Grab and go: fresh food

2pm – 4pm

Act up! Drama workshop

4pm – 6:30pm

Drop-in social hub

RealTalk: Let’s talk about data privacy


Tuesday:

2pm – 3pm

Creative writing workshop: for aspiring writers to share their work; no experience necessary

3pm – 6:30pm

Drop-in social hub

One-to-one guitar & piano lessons (booking advised)

5pm – 6pm

Meet the Camden Councillor Anna Wright (Q&A Session)

6pm – 6:30pm

Grab and go: fresh food


Wednesday

2pm – 4pm

Link Up men’s group: vibes, chat and chill

4pm – 6.30pm

Drop-in social hub


Thursday

10am – 3pm

Department for Work and Pensions and Drive Forward employability support

1pm – 5pm

Sexual health clinic

2pm – 3pm

Unlock Your Potential: CV and cover letter guidance

3pm – 5pm

Employment drop-in support with SPEAR

5pm – 6:30pm

Equality and Diversity group


Friday

11am – 12pm

Brunch and book club – book provided!

4pm – 6.30pm

Drop-in social hub

Good Vibe Fridays: games night

5pm onwards

Pret a Manger food collection

Week 2: 6th - 12th May

Monday:

The Hive is closed today for a public holiday.


Tuesday:

2pm – 3pm

Creative writing workshop

3pm – 6:30pm

Drop-in social hub

Pret a Manger food collection

One-to-one guitar and piano lessons

4pm – 5pm

The Hive running club

4pm – 6pm

BREATHE Stop Smoking drop-in


Wednesday

The Hive is closed today for a staff training day.


Thursday

1pm – 5pm

Sexual health clinic

2pm – 3pm

Unlock Your Potential: job searching tips and tricks

3pm – 5pm

Employment drop-in support

5pm – 6:30pm

Women’s group


Friday

2pm – 4pm

Tea, sip and paint

4pm – 6.30pm

Drop-in social hub

Good Vibe Fridays: games night

5pm onwards

Pret a Manger food collection

Week 3: 13th - 19th May

Monday:

10am – 2pm

GoodWork Camden

2pm onwards

Grab and go: fresh food from M&S

2.30pm – 4pm

Act up! drama workshop

4pm – 6.30pm

Drop-in social hub

RealTalk: let’s talk about UK politics


Tuesday:

2pm – 3pm

Creative writing workshop

3pm – 6:30pm

Drop-in social hub

Pret a Manger food collection

One-to-one guitar and piano lessons

4pm – 5pm

The Hive running club


Wednesday

2pm – 4pm

Gardening club: taster session

4pm – 6.30pm

Cultural cooking class with Eat Club and NCS


Thursday

10am – 3pm

Department for Work and Pensions and Drive Forward employability support

1pm – 5pm

Sexual health clinic

2pm – 3pm

Unlock Your Potential: avoiding job application mistakes

3pm – 5pm

Employment drop-in support

5pm – 6:30pm

Social action group


Friday

10.30am – 11.30am

Beginner’s yoga – mats provided

2pm – 4pm

Still life drawing workshop: all levels welcome, materials provided

4pm – 6.30pm

Drop-in social hub

5pm onwards

Pret a Manger food collection

Week 4: 20th - 26th May

Monday:

2pm onwards

Grab and go: fresh food from M&S

2.30pm – 4pm

Act up! drama workshop

4pm – 6.30pm

Drop-in social hub

RealTalk: let’s talk about London housing


Tuesday:

2pm – 3pm

Creative writing workshop

3pm – 6:30pm

Drop-in social hub

Pret a Manger food collection

One-to-one guitar and piano lessons

Time TBC

Men’s retro arcade trip


Wednesday

2pm – 4pm

Link Up men’s group: vibes, chat and chill

4pm – 6.30pm

Cultural cooking class with Eat Club and NCS


Thursday

1pm – 5pm

Sexual health clinic

2pm – 3pm

Unlock Your Potential: harnessing your strengths and passions

3pm – 5pm

Employment drop-in support

5pm – 6:30pm

Youth board


Friday

Time TBC

Experience Kew Gardens in Spring with their annual community event – activities and picnic provided

Week 5: 27th May - 2nd June

Monday:

The Hive is closed today for a public holiday.


Tuesday:

2pm – 3pm

Creative writing workshop

3pm – 6:30pm

Drop-in social hub

Pret a Manger food collection

One-to-one guitar and piano lessons

4pm – 5pm

The Hive running club

Time TBC

Men’s Rowans Bowling trip


Wednesday

2pm – 4pm

Link Up men’s group: vibes, chat and chill

4pm – 6.30pm

Cultural cooking class with Eat Club and NCS


Thursday

10am – 3pm

Department for Work and Pensions and Drive Forward employability support

1pm – 5pm

Sexual health clinic

2pm – 3pm

Unlock Your Potential: the top 1%, how to stand out

3pm – 5pm

Employment drop-in support

5pm – 6:30pm

Sexpositivity group


Friday

Time TBC

Experience London Zoo in Spring – picnic provided

The Hive is a second home to me – they’re my family. I feel like what I’m feeling is taken seriously and I am being validated.

Abbas, The Hive service user

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Our partners

Contact The Hive

An anonymous illustrated white silhouette of a head and shoulders sits on a dark blue background.

Krystal Donaldson

Service Manager

Referrals for our one-to-one support services are accepted from external services and self-referrals from young people. Walk-ins are available for other types of support. Please see above for more information.

For more information, please contact our team using our contact form, and a member of the team will get back to you as soon as possible.

Make a referral

Address

18 Harben Parade, Finchley Road, London, NW3 6JP

Telephone Number

02031980520
We ask for this information so that we can identify the best way to answer your query.
This field is for validation purposes and should be left unchanged.

Privacy notice

How we manage your data

Catch22 Charity Ltd. manages the data you provide in accordance with the EU General Data Protection Regulation (GDPR).

  • The Data Controller (the organisation that determines how your data is managed) is Catch22Contact us if you have a query about how your data is managed.
  • The Data Processor (the organisation that does data processing on behalf of Catch22) is Totally.Tech.
  • We are committed to giving you (the Data Subject in legal terms) an easy way to exercise your eight rights under the GDPR.
  • We retain your data for as long as you allow us to do so. You can exercise your right to erasure at any time however, there may be some instances where we need to retain your information for a longer duration for legal reasons, such as when applying for a job with Catch22.

What information do we collect?

Catch22 may collect, store and use the following kinds of personal data:

  • information about your computer and your visits to and use of this website, including your IP address, geographical location, browser type, referral source, length of visit and number of page views (cookies),
  • information that you provide to us for the purpose of applying for a job or receiving job alerts (job applications / job alerts),
  • subscribing to email newsletters including your name and email address (email newsletter), or
  • information that you submit that relates to a complaint, service feedback or enquiry (complaints / feedback and enquiries).

Specific detail of each processing activity is provided below.

Cookies

Cookies are text files that are stored on your web browser by a website’s server. Each cookie is unique to your browser, and will contain some anonymous information such as a unique identifier and the website domain name. This information is sent back to the server each time your browser requests a page from it. This enables the website server to identify and track your web browser via your unique, anonymous, identifier.

Catch22 only uses cookies on its website where they will support the functioning of its website and to improve the experience of its website visitors. These cookies may be created by Catch22’s website, or by third-party services that Catch22 uses, to enable its website to be run effectively.

Some, ‘necessary’ cookies are essential to the running of our website and are exempt from the requirement of consent as per the GDPR and PECR. Functional, analytical and advertising cookies are all optional, and we will only store these cookies on your browser where we have received your freely-given, specific, informed, and unambiguous consent.

Any information that is collected by Catch22 via cookies is processed in a way which does not, and cannot, identify an individual person. We do not make any attempt to find out the identities of those visiting the Catch22 website.

You can find out more about Catch22’s use of cookies, and how to opt-out of or delete cookies from your browser via our Cookies Statement.

Job applications

If you apply for a job with Catch22 using our hosted online job application system, this service will be provided by a data processor on our behalf (SmartRecruiters).

To process your application, we ask for your personal details including name and contact details. We will ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. The hiring managers for the role, along with our Recruitment and HR teams will have access to all of this information.

Catch22 processes your job application data for the purpose of its legitimate interest to process your HR information.

  • If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus six years following the end of your employment.
  • If you are unsuccessful at any stage of the process, the information you have provided until that point will be retained for six months from the closure of the campaign.
  • Equal opportunities information is retained for six months following the closure of the campaign whether you are successful or not.

For more information, please see the SmartRecruiters privacy notice.

Job alerts

Through the SmartRecruiters job application system, it is also possible to sign up for job alerts, which will let you know when new jobs that meet your criteria have been posted.

These alerts are managed by the data processor (SmartRecruiters) on our behalf, and will only be processed using your freely-given, specific, informed and unambiguous consent.

If at any point you wish to unsubscribe from SmartRecruiters job alerts, this can be done by clicking the unsubscribe link on the latest email. You can also log into your SmartRecruiters candidate profile to modify or withdraw your details.

For more information, please see the SmartRecruiters privacy notice.

Email newsletter

If you subscribe to Catch22’s newsletter and/or event mailing lists, you will receive regular communications relating to our work. These mailings will be facilitated by a third-party provider, such as Mailchimp or Salesforce (marketing platforms), and your data will be processed by a third-party client relationship management platform, Salesforce.

Catch22 will only process your contact details and send you newsletters following your freely-given, specific, informed and unambiguous consent.

You have the right to unsubscribe from any of our email mailing lists at any time. If you wish to unsubscribe from a Catch22 mailing list please click the unsubscribe link on the latest email or contact dpo@catch-22.org.uk to ensure that you do not continue to receive email newsletters from us. We will need to continue to hold your details after you have unsubscribed to ensure that we do not send you further communications.

For more information, please see the Mailchimp or Salesforce privacy notices as appropriate.

Feedback and enquiries

Catch22 processes the data submitted through any of our website contact forms for the purpose of receiving your message and responding to it under the lawful basis of consent, which you give when submitting the form.

We will only use the information supplied to us to deal with the enquiry and any subsequent issues, and to check on the level of service we provide.

These contact forms are processed using the WordPress plugin, Gravity Forms. When these forms are submitted to us, notification emails are automatically generated to send your enquiry to the appropriate team within Catch22 who will store your email for as long as is required to deal with your enquiry and any subsequent issues.

Form submissions are also stored within the Catch22 WordPress database for a period of 90 days. This allows us to identify if there are any issues with forms being received by our teams. After this time, forms and all accompanying personal data are automatically deleted from the system. Gravity Forms does not receive copies of any of forms, or any accompanying personal data, that are submitted via the Catch22 website.

You have the right to withdraw consent for us to contact you at any time by contacting dpo@catch-22.org.uk. You also have the right to lodge a complaint with a supervisory authority, which in the United Kingdom is the Information Commissioner’s Office.

For more information, please see the Gravity Forms privacy notice.

Complaints

Complaints can be submitted using our online feedback form, by emailing feedback@catch-22.org.uk, or by post. Catch22 undertakes the processing of your complaints data as part of its legitimate interests.

When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.

We will only use the personal information we collect to process the complaint and to check on the level of service we provide.

We usually have to disclose the complainant’s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person’s record is in dispute. If a complainant doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis.

We will keep personal information contained in complaint files in line with our retention policy. This means that information relating to a complaint will be retained for six years from closure. It will be retained in a secure environment and access to it will be restricted according to the ‘data minimisation’ principle.

For more information, please see the Complaints, Compliments and Feedback policy.

Use of data processors

The Data Processor (the organisation that does data processing on behalf of Catch22) is Totally.Tech.

Catch22 also works with third-party data processors to provide our:

  • content management system (WordPress),
  • website analytics (Google Analytics),
  • marketing platform (Mailchimp),
  • client relationship management platform (Salesforce),
  • social media advertising campaigns (Meta Pixel, Twitter Pixel, LinkedIn Insight Tag, TikTok Pixel), and
  • recruitment service (SmartRecruiters).

We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it and retain it for the period we instruct.

Individual Catch22 services may work with additional third-party data processors in line with their contractual requirements. For more information, please see the relevant Service Privacy Notice, which can be downloaded from their service page on this website, or found by searching for the service by name in our Policy Library.

Disclosures

Catch22 may disclose information about you to any of our employees, officers, agents, suppliers or data processors insofar as reasonably necessary for the purposes as set out in this privacy notice.

In addition, we may disclose information about you:

  • to the extent that we are required to do so by law,
  • in connection with any legal proceedings or prospective legal proceedings, or
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided in this privacy notice, Catch22 will not provide your information to third parties without your consent.

Security of your personal data

Catch22 will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure, encrypted password and firewall protected servers. As data transmission over the internet is inherently insecure, we cannot guarantee the security of data sent over the internet.

Where information is held on our behalf by data processors, we will ensure, to the best of our ability, that they hold your information securely and in line with data protection legislation. We hold contracts with all data processors to make sure that they cannot do anything with your data unless we have instructed them to do so.

Notice amendments

We may update this privacy notice from time-to-time. Check this page occasionally to ensure you are happy with any changes.

Your rights

Please contact the Data Protection Officer if you have any queries regarding this Privacy Notice or if you would like to exercise or query any of the following rights afforded to you under the General Data Protection Regulation (GDPR):

  • right to access
  • right to erasure
  • right to object
  • right to rectification
  • right to be informed
  • right to restrict processing
  • right to data portability
  • rights in relation to automated decision making and profiling
  • right to lodge a complaint with the Information Commissioners Office (ICO) – via the Complaints page on the ICO website or by calling 0303 123 1113

For further information on your rights, please visit the Individual Rights page on the ICO website.

Contact

If you have any questions about this privacy notice or of our treatment of your personal data, please email dpo@catch-22.org.uk or write to:

Data Protection Officer

Catch22
27 Pear Tree Street
London
EC1V 3AG

Data controller

Catch22’s data protection registration number is Z1473239

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