Catch22 reserves the right to amend this policy, following consultation, where appropriate.
Date of last review: January 2026
Date of next review: August 2026
What is the policy about?
The purpose of this policy is to ensure that all Catch22 College learners are registered and certificated correctly and timely, and outlines the responsibilities of those that are involved with the process.
Who does this policy apply to?
This policy applies to all Catch22 Staff, Learners and Stakeholders.
Policy requirements
All learners need to be registered after their induction period for all accredited aims. If a learner has been registered with that awarding body previously as a Catch22 College learner, they can continue to use this registration number. College administrators will be required to attach the new qualification aims to this number – staff must follow awarding body guidance.
It is the responsibility of the administrator to ensure the learners are registered in a timely manner. At the end point of a learners qualifying period all registration details are to be sent to compliance along with all other documentation need to make this learner a live funded learner on PICS.
When registering learners ensure the following is recorded;
- Learner name – Using the name that they have enrolled with and ensuring that names are spelt correctly
- Learner DOB
- Learner gender
- URN Number (if applicable)
- They are not previously registered.
- PO number entered as reference
- Correct site address for delivery, exam and certification
Following completion of the above, learners information, including their registration number and above relevant data should be entered onto the ‘Learner & Exams Tracker’.
Certification
It is the responsibility of the site administrator to claim learner certificates. These can be claimed once they have confirmation of either:
- IQA report, if there is Direct Claims Status (DCS), or
- EQA report, if there is no DCS.
When certificating learners ensure the following:
- The learner’s name is correct.
- They have only one registration number.
- They are registered for the correct qualification and level.
- Correct units are selected (if applicable).
- PO number entered as reference matches the one for registration.
- The site address is correct.
Certificates can be claimed throughout the academic year. If a certificate is claimed in error, please notify the Lead Teacher as soon as possible.
Staff should follow further guidance on ‘QP Submission Guide’, ‘EoP Submission Guide’ and ‘Exam Booking Guide’.
Related policies
- Quality Assurance of Teaching & Learning Strategy – Catch22 Colleges
- Appeals Policy & Procedures – Catch22 Colleges
- Assessment and IQA Policy – Catch22 Colleges
- Fraudulent and Mistaken Claims Policy – Catch22 Colleges
- Induction & New Start Policy – Catch22 Colleges
- Internal Quality Assurance Strategy Policy – Catch22 Colleges
- Leavers Policy – Catch22 Colleges
- Malpractice, Maladministration and Plagiarism Policy – Catch22 Colleges
- Quality Assurance of Teaching & Learning Strategy – Catch22 Colleges