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Hampshire 24/7 (Substance Misuse Support)

A county-wide specialist treatment service offering targeted, specialist, and family support for children and young people effected by substance misuse. We offer free and confidential advice and support for young people aged up to 25.

Young people under 25-years-old

COVID-19 and your wellbeing

If you use our service and are feeling worried about how Covid-19 (the Corona Virus) will affect you and the service we provide please know that you are not alone and we are doing everything we can to help you stay safe and supported during this time.

Whilst our face-to-face sessions have stopped (unless you have a critical health need) we have a great team of people working hard to give you support and ensure your treatment is continued and accessible for you. We are providing support via telephone and video calling and are doing everything we can to ensure that you feel supported during this difficult time.

If you would like to find out the most current information and advice about what actions the public are being advised to take please visit the government advice website: Visit

Who we are

Hampshire 24/7 is a county-wide specialist treatment service offering targeted and specialist support to young people. We offer a tailored package of support to young people under 25 including one to one and group work support, a 24-hour help line, pharmacological support and needle exchange. Young people are at the centre of all we do. We ensure the young person knows they will be listened to at all times.

Our service is delivered by a multi professional team with a designated worker for each district of the county. The service offers a community engagement model, supporting children and young people where they feel most comfortable whilst working at their pace. Our is work is supported by our partnership with Inclusion Recovery Hampshire and Parent Support Link.

Under 18’s

Our service has a wide range of substance misuse interventions, offering young people confidential and non-judgemental support regarding the use of drugs and alcohol – to enable informed choice. We offer harm reduction advice and aim to improve the health and wellbeing of all the young people we work with.

We offer expertise to our wider partnerships such as youth offending teams, CAMHS, children’s services, youth support and education and can offer specific joined approaches for children at risk of criminal exploitation and wider health support such as smoking cessation, nutritional and sleep management.

18-25 years

Working in partnership with Inclusion Recovery Hampshire, we offer a designated transitional service for young adults aged 18 – 25 years. This work is supported by nurses, doctors, social work and clinical leads. Our expertise ensures every young person is offered an age appropriate service across all elements of service delivery.

Support provided

  • 24/7 help line for young people: 0800 599 9591
  • specialist harm reduction services
  • individual tailored care plans and assessments
  • family support
  • access to prescribing and needle exchange
  • auricular acupuncture
  • one to one and group interventions in educational settings
  • support within the community
  • partnership working with agencies in Hampshire.

Referral options for this service

You can refer yourself
You can refer family or a friend
You can refer a client

Referrals can be made using the forms below:

Referrals are received from professionals (with consent from the young person), parents and carers, and directly from young people.

Volunteer and placement opportunities

You can't volunteer for this service
You can't get a placement at this service

We are temporarily unable to offer volunteer or student placements at Hampshire 24/7. We will update this page with more information when placements reopen, so please do check back if you are still interested.