We are very proud of being a charity, and of our 200 years of charitable heritage. But our approach to how we raise the money to deliver our services, and how we are organised internally, marks us apart from other charities. That’s why since 2013 we’ve defined ourself as a social business.
Unlike traditional philanthropically funded charities, the majority of our income comes from delivering specific services for others. Today, contracts fund our delivery and we use strategic grants and partnerships to fund our reform programmes. It’s a model that means our service users are protected and we can focus on our end game of reform.
Internally we’re agile, we have adaptability, an ability to work across sectors and a willingness to draw from what works in the public, private and voluntary sectors.
It’s explained best by our slogan: the heart of a charity, and the mindset of a business.