What does Catch22 do?
Catch22 is a social business. We design and deliver services that build resilience and aspiration in people and communities across the UK.
We’ve been a charity for 200 years. Today our teams work across children’s social care, deliver alternative education, get people into work through apprenticeships and employability programmes, build stronger communities through social action, and deliver social justice and rehabilitation services (in prisons and in the community). You can find out more about what we do here.
But we don’t just stop at changing lives on the frontline. We take any surplus and the learning from our delivery, and funnel that into public service reform – investing in new structures and programmes that do things differently and change the system for good.
Catch22 Charity Ltd are the data controller for the personal information we hold about you and we are mainly responsible for deciding how we hold and use data about you. These decisions are based on what is required by law or specified business need and as such we must be able to explain and justify what information we are gathering, how it is going to be used and how long we are going to keep it for. We will only use your data when the law allows us to. The law says that we must identify a lawful basis for each use of your data and we are required to make you aware of what that is and what rights you have. For this purpose, we have set out the following privacy notice outlining how we use your data and how that complies with the law.
What is Ignite?
The Ignite programme, in partnership with Banyan Software Foundation, supports people facing barriers to employment to build the skills, confidence and connections they need to succeed in the future world of work.
Focused across the West Midlands, Ignite is designed to engage those who are currently out of work or facing challenges in accessing employment. The programme delivers a structured workshop focused on future work employability skills, confidence-building and job readiness.
Participants will receive one-to-one employability coaching to identify barriers and develop tailored action plans. They will also engage with Catch22 Skills Labs and access wraparound support, including signposting to specialist services, wellbeing support and work experience opportunities.
Through strong local partnerships and community-based delivery, the programme creates clear, accessible pathways into sustainable employment. At its core, Ignite is a future focused programme designed to equip participants with the skills and mindset needed to thrive in a rapidly evolving world of work.
Details collected
For information on all of the information collected, the reason it is collected, who it is shared with, and how long it will be held for, please see the full privacy notice attached at the bottom of this page.
Frequently asked questions
Where did we get your data from?
All of the information we hold about you comes from you. Additionally, though we may/will hold information that has been gathered from third parties where relevant including: –
- Employers
- Apprenticeship providers
- Education providers
- Training providers
Who will we share your information with?
We will ask your consent to share information with any third parties and your adviser will explain this to you and ask you to sign a consent form for what you are prepared to share and with whom.
We will only disclose information about you to third parties without your consent if we are legally obliged to do so.
How long will we hold on to your information for?
We hold data securely for the set amount of time shown in the table above. Where we hold information required by law or on the basis of legitimate interest then we will default to 6 years unless otherwise required.
Where your information is only held on the basis of consent then if you withdraw that consent we will no longer use your information and we will delete it from your record.
What happens in the information in the records is wrong?
You will need to be specific about why you think the information is wrong and what you think we should do to correct it. If you can prove the information is incorrect, we will change it. If we cannot amend your record in the way you would like, we will explain the reason for this. You will be able to see a copy of your amended record.
What rights do you have over the information that we hold on your behalf?
You have several rights over your data that we are required by law to uphold. You have the following rights:
- The right to access your data: You have the right to request a copy of your data provided that your request is not unfounded or excessive. We are required to provide you with this within one month of your request. In order to request your data, please contact dpo@catch-22.org.uk
- The right to withdraw your data: Where we require your consent to process information then you have the right to withdraw that consent at any time. If you are unclear where or when this right applies please contact dpo@catch-22.org.uk for advice.
- The right to lodge a complaint with the Information Commissioners Office (ICO): You have the right to make a complaint to the Information Commissioners Office (body that regulates Data Protection) if you feel that we have not processed your data correctly and in accordance with relevant law. Please feel free to make us aware of any concerns that you have, we will look to fix any issues quickly and efficiently. Please visit https://ico.org.uk/ or call 0303 123 1113 in order to lodge a complaint with the regulator.
Talk to us
If you have any concerns about the way in which your information is used when working with us, please feel free to contact Catch22’s Data Protection Officers on the following email address DPO@catch-22.org.uk
Last updated:
We may need to update this privacy notice periodically, so we recommend that you revisit this information from time to time. This version was last updated February 2026.