Step22 helps businesses source and train great staff to significantly improve retention and staffing costs. Our mission is to become the no.1 provider of hospitality apprenticeships in the UK.
11.7% of all vacancies in the UK are in hospitality - the second highest sector. By 2029, the hospitality sector could face a total recruitment gap of over 1 million workers unless it is able to replace EU workers with British employees.
There are 800,000 young people out of work in the UK. This is up 5% in the last year. However, less than a quarter (22%) of 16-21-year-olds in the UK say they would consider a career in hospitality.
As much as 90% of the apprenticeship levy is not spent by businesses, with many organisations not understanding what it can be used for. This means they miss out on fully-funded training for new and existing staff.
We focus only on hospitality and are passionate about finding and developing the best candidates, and creating the best possible apprenticeships available in the sector.
We want our apprenticeships to be a badge of pride in the hospitality sector. A percentage of profits from product sales from trade and retail will support wage top ups for 16-18 year-olds on the lowest salaries.
Successful apprenticeships are driven by strong employee and employer engagement. Our course will be developed with a specific focus on meeting their combined needs.
Coffee Jobs Board will be transformed into an automated end-to-end platform using machine learning to improve selection and increase retention as our dataset develops.
We help enterprise organisations with no apprenticeship requirements and large levy bills to redirect their funds in order to create value and meet corporate social responsibility (CSR) requirements.
We believe young people need opportunities to improve their futures. We are passionate that Apprenticeships can give young people the first step on the ‘ladder of opportunity’ and provide a truly viable option to University.
Our next barista traineeship will be starting soon. Date TBC
Led by Catch22’s award winning apprenticeship training team we will base the course around these training schemes, adding others such as a Level 3 Head Barista course that we will create.
Tailored to the employee, we will provide an additional suite of functional training (e.g. literacy and numeracy) and employability training (e.g. softer skills such as self-confidence).
On an ongoing basis we will work with industry experts, such as the Speciality Coffee Association (SCA), to ensure our training is cutting edge and aligned to the needs of industry.
This is why our Delivery and Curriculum teams will work with you to create a bespoke programme that meets your business' needs, and ensure that both employer and learner get the most out of this process. Click the links below to see an example delivery guide, like the one we would create for you.
Level 2: Hospitality Team Member
Level 2: Commis Chef
Level 3: Hospitality Supervisor
Compass Group UK & Ireland is the UK’s largest foodservice business. Working with RA Group, a collection of specialist food and guest services companies and part of Compass, Step22 has designed a bespoke Barista pathway within the Hospitality Team Member Level 2 Apprenticeship. This supports the continued investment in staff development and enhances the already high-quality customer service that RA Group teams deliver.
Hej! Coffee are speciality coffee roasters, sourcing coffee direct from farmers to deliver you the very best tasting coffee. Step22 are working with Hej! to design a specialist pre-apprenticeship programme, alongside Compass Group, to train young people from London in barista skills, customer service and employability skills to open up possibilities for their future within the hospitality industry.
Step22 are collaborating with Diageo to create an innovative curriculum within the Hospitality Apprenticeships to support their clients. With Diageo supporting the industry through a generous Apprenticeship Levy transfer, Step22 will be delivering this apprenticeship to support the regeneration of the hospitality sector following the issues faced by the industry through the COVID-19 pandemic.
Switchback is an award-winning charity enabling young Londoners to find a way out of the justice system and build a stable, rewarding life. Through intensive 1-to-1 support on both sides of the prison gate alongside real work training, Switchback supports young men to change their relationship with society.
Working Chance is the UK’s only charity dedicated to supporting women leaving the criminal justice system to rebuild their lives and thrive. We support women with convictions to develop the confidence, skills and self-belief they need to overcome barriers to employment, find jobs and build careers.
Mission Kitchen exists to help anyone turn a love of food into a successful business. Step22 are in the early stages of planning with Mission Kitchen, helping them consider how they could utilise Apprenticeship funding to support members to train their staff within hospitality competencies. Mission Kitchen share our belief that the hospitality sector will recover and that new talent, new ideas and fresh business will emerge and reinvigorate the industry.
Social Pantry are the go-to caterer in London for events, weddings and the workplace. Founded in 2011, Social Pantry are invested in working with ex-offenders to find sustainable employment within their organisation. Step22 are exploring how, together, we can design an apprenticeship programme with a focus on the additional support ex-offenders require to excel within the hospitality industry and support the reduction of re-offending rates.
The London Progression Collaboration (LPC) is a pilot initiative by the GLA and IPPR to create new apprenticeships for low-paid Londoners. The LPC and Step22 will work together to help small hospitality businesses access funding to create apprenticeships through levy transfer. The LPC, through its Reskilling the Recovery campaign, has so far secured over £3.5m in unspent levy from large employers to fund apprenticeship training within small businesses in London.
