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Service user

"You helped me out more than you know"

To protect identities, images are not specific to the stories but are of others involved with Catch22.

Whilst working in Speke library in Liverpool, I met Martin. Martin had recently lost a well-paid job due to his criminal record. I worked with him to look at his main career goals – he said he was keen on electrical installation and was working towards a related qualification at night classes at a local college.

We explored apprenticeships and various electrician mate roles together. We adapted his CV to focus on the skills he held and looked at the hidden job market, researching local employers and discussing how to carry out speculative applications.

Martin soon felt confident enough to approach a local electrical company with his new CV. They were not actively looking for staff but the site manager was keen to have a chat. Around a week later, Martin called me to say he’d been offered a role, could continue his training alongside this, and that the employer would accommodate his childcare needs.

‘Thank you for all the help and support you’ve given me finding work again.

‘I felt very low but you picked my mood up and it felt like only a matter of time before I would finally get a placement. You helped me out more than you know.’