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Guidance on delivering and accessing remote support

Catch22's frontline case workers have created a series of posters giving guidance to other frontline professionals, parents/carers and young people whilst support is being delivered remotely.

26 March 2020

Like many other third sector organisations, at Catch22 our frontline workers have had to switch to remote working due to COVID-19 isolation restrictions.

This has inevitably changed the way in which we interact with, and support children, young people, parents and carers. As a result of this swift change, we have had to put in place good practice guidance for specifically, return home interviews, that are now being delivered remotely.

As well as this we know parents and children may need extra support and advice on where to get support as they also switch to remote for COVID-19. We have put together a list of helplines, apps, websites and resources that they might find helpful – available as posters for download below.

 

GOOD PRACTICE GUIDANCE : RETURN HOME INTERVIEWS DELIVERED REMOTELY

It’s always best practice to see a child face-to-face after they have been missing where possible. However, during the Covid19 crisis, remote delivery of return home interviews (RHIs) might be necessary.  

This guidance was drawn up in consultation with Frontline Case Workers, Catch22 Missing Coordinators and Senior Managers, our teams have made their good practice guide available for any other professionals delivering remote Return Home Interviews or to share with their networks. Click the poster to view and download.

REMOTE SUPPORT FOR PARENTS : HELPLINES, APPS AND WEBSITES 

We know parents may be looking for extra support as they ‘switch to remote’ during the Covid19 crisis.  

We have put together a list of helplines, apps, websites and resources that you might find helpful: from mindfulness and indoor activities, to mental health and financial advice. Click the poster to view and download.

 

REMOTE SUPPORT FOR YOUNG PEOPLE : HELPLINES, APPS AND WEBSITES 

Young people will inevitably be looking for extra support, support they can get remotely during the Covid19 crisis.  

We have put together a list of helplines, apps, websites and resources that they can use to find support remotely. Click the poster to view and download.