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Crime diversion

Bristol Reparation: Privacy notice

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What does Catch22 do?

Catch22 is a national organisation that works across England and Wales delivering services in a variety of settings.  These include schools, colleges, social care, victim services, family support, prisons, and employment support.

We have been around for over 200 years and our focus is about making a difference to people by delivering our 3 ‘P’s – having good people around, having a good place to live/study/work, and having good purpose in life.  Different services will focus on different aspects, but we aim to address those three elements to support people to thrive.

What does this service do?

The Catch22 Bristol Reparation and Unpaid Work Service works with 10-18 year olds completing court ordered reparation and unpaid work hours, either indirectly in the community, or directly with the victim.

By working in partnership with a wide variety of community-based organisations, we are able to provide and support young people to undertake a wide range of community based placements, as well as providing information about their options regarding further education, work or training. We provide an opportunity for the young people to complete their hours given by the court by doing something positive in the community and have time to reflect and engage in conversations to take ownership and think of different actions if similar situations would arise in the future.

What information do we collect and why do we need it?

Below is a list of the data that we will or may process during the course of our contact with you and the lawful basis that applies to each processing activity:

As part of the requirements of your court order, your Youth Offending Team worker will send us the following information about you:

  • Full name.
  • Contact details.
  • The background to your situation and any issues that Catch22 needs to be aware of (accessibility issues, health and safety concerns etc.).
  • Your offence history and details about your involvement in the criminal justice system.
  • Any history of involvement you may have had with Children’s Social Care, and any other agencies you have received support from (if this information is known to your Youth Offending Team worker).
  • We may also collect information for monitoring purposes such as your age, gender, sexuality, ethnicity, religion, disabilities, health issues. This information is stored and used anonymously.

We will share information relating to your attendance and engagement at all sessions with us to your YOT worker by completing a session report form. We store a copy on your file and they will do the same. This is stored electronically on my secure system and then is archived when you have completed your order.

We require emergency contact details and medical information of all young people, so that we know who to contact in an emergency and what medical information to share with medical professionals in the case of a medical emergency.

When completing an initial assessment, if under 16, a parent/carer would need to be present.

Reparation and unpaid work referrals

As the Bristol Reparation & Unpaid Work Service delivers a range of activities where physical work is undertaken in the community, from time to time there is the possibility of injuries occurring. We need to have appropriate contact details of all participants, as well as parents/guardian contacts too in case parental contact is needed due to injury or illness of the participant.

Reparation referrals

In order to support a young person completing their reparation hours in the best way possible, it is essential that we understand the referrer’s concerns, any risks, offence details and have some background about your situation, so that we can ascertain the best way of working with you and what activities we provide.

There are also Health and Safety implications to our staff visiting people in their homes and working together in the community, so we ask referrers for any specific, relevant information that helps us to keep you and Catch22 staff safe.

What law applies and which bits set out the legal basis for us to collect and hold your personal information?

The two main pieces of law that apply are:

  1. The UK General Data Protection Regulation
  2. The Data Protection Act 2018

We do have to have a legal basis for processing your information and this is:

  • Legal obligation (UKGCPR Article 6.1c)
  • Performance of a contract (UKGDPR Article 6.1b)
  • Vital Interests (UKGDPR Article 6.1d)
  • Individual consent (UKGDPR Article 6.1a)

The ‘special category data’ that we collect must meet even more of a legal test and our legal basis for collecting this is:

  • Explicit consent (UKGDPR Article 9.2a).

The Information Commissioner’s Office has given further guidance that sets out when these conditions can be used as the legal basis for processing your information and this can be supplied to you if you wish to see it.

Where did we get your data from?

The data we collect comes from you and from the Youth Offending Team, who are referring you to us. They are required by your court order to pass on that information and for us to contact you, so that we can make sure you complete your court ordered Reparation/Unpaid Work hours within the timescales specified by the court.

Who will we share your information with?

  • Referrers: We will provide your Youth Offending Team worker who referred the case to us with updates about how your Reparation/Unpaid Work is going.
  • Other agencies: We will ask you for your consent to share your information with relevant agencies if we think it might be helpful to you.

We have to share information if we are legally obliged to do so, for example where we have serious concerns about your safety or that of someone else associated with you.  In these cases, we would share the relevant information with safeguarding organisations (Social Service, the Police or any other Emergency Service) if you or anyone else is at risk of harm. We will only share information where the law allows.

Catch 22 securely stores all the information and data mentioned above on your electronic file in our secure system. and is only available to those people with authorised access.

Information sent between agencies is via email, with documents being encrypted with agreed passwords, and any other information being anonymised to ensure the information is not identifiable to you other than with the people working with you and whom the information is intended for.

How long will we hold on to your information for?

Data relating to you will be held from your date of birth plus 25 years unless you are a looked after child where it will then be date of birth and 75 years.   Sometimes there may be legal reasons we have to retain the information for a longer specified period of time and there may also be circumstances where it is appropriate within legal and best practice requirements to retain the information for a longer period, but we will make every effort to inform you of this.

What happens if the information in the records is wrong?

You will need to be specific about what information you think may be wrong and why, along with what you think we should do to correct it.  If we cannot amend your record in the way you would like, we will explain the reason for this. We will always mark disputed records to show that the record is disputed. You will be able to see a copy of your amended record.

What rights do you have over the information that we hold on your behalf?

You have a number of rights over your data that we are required by law to uphold. You have the following rights:

  • The right to be informed – how we will use your information.
  • The right of access – how to access information we hold about you.
  • The right to rectification – request that information that is held about you and is inaccurate or incomplete be rectified.
  • The right to erasure – requests that under special circumstance information held on you may be removed or deleted if applicable.
  • The right to restrict processing –Block or suppress processing of information about you.
  • The right to data portability – Obtain and re-use information held about you for your own purposes across different services if applicable.
  • The right to object – in certain circumstance you can object to processing of information about you.
  • The right to withdraw consent – at any time where your information is being processed based on that consent.
  • The right to lodge a complaint with the Information Commissioners Office (ICO)

If you feel we have not processed your data correctly and in accordance with GDPR and the Data Protection Act 2018, you have the right to make a complaint to the Information Commissioners Office (body that regulates Data Protection).  Please visit https://ico.org.uk/ or call 0303 123 1113 in order to lodge a complaint with the regulator.


If you would like to discuss anything in this privacy notice, please contact: Data Protection Officer Catch22, on DPO@Catch-22.org.uk.

Last updated:  

We may need to update this privacy notice periodically, so we recommend that you revisit this information from time to time. This version was last updated January 2021.