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Delivering reparation and unpaid work hours to young people aged 10-18 years who have received a court order.
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Reparation activities are intended to ‘repair the harm’ by having the person with a conviction give something back to the community – be it directly to the victim or indirectly through completing unpaid work in the community.
We have a supportive approach to the young people we work with. Reparation should be a positive experience and not seen as a punitive measure. It is an opportunity to work alongside the young person and spend time reflecting on their choices. We focus on their skills and qualities and discuss how they could use these positively moving forward.
Catch22 provides a reparation service to the Bristol Youth Offending Team (YOT). We work with 10-18 year olds, and cover the city of Bristol and surrounding areas.
The service works closely with the Bristol Youth Offending Team (YOT). When the team receive a referral, they meet with the young person with 2-3 weeks to plan their sessions.
These sessions aim to give something positive back to the community, give a chance for the young person to take ownership and reflect on their behaviour and, in turn, learn some work skills that can be used for progression.
The team adopts a flexible approach, working around school and employment commitments, and send reports, photos and an exit questionnaire to the Youth Offending Team once the order has been completed.
Support is delivered through one-to-one sessions and group work within the community. Through this work, we aim to improve and maintain public areas including conservation work to benefit the local community. This encourages young people to reintegrate and take pride in where they live whilst paying back for their crime and often learning new skills.
We complete the work alongside the young person and give them space to reflect on their order and consider positive steps forward.
We also strongly advocate the use of restorative justice and its benefits as part of the rehabilitation process, and build this into our support work wherever possible.
We offer a range of different activities to suit the needs of the young person and try to tailor the sessions to their interests or job prospects.
Under the Youth Justice Board requirements, any young person with an unpaid work element to their order, must be enhancing their work skills and/or education. To support this we offer the opportunity for young people to complete an approved gateway qualification through ASDAN.
Every one of my young people has always dreaded reparation but after just one session, they’ve all been completely transformed! Most have actually said that they enjoyed it and it has encouraged them to find work. The team builds trusting relationships very quickly, allowing the young people to be very open and honest with him whilst reflecting on what brought them to the Youth Offending Team.
Carrie, Bristol Youth Offending Team Caseworker
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Rosa Maguire
Service Manager, Community Resilience and Resolution
Referrals are only accepted from the Bristol Youth Offending Team, who are able to refer young people aged 10-18 who have a court order, or who have been asked to complete reparation or unpaid work hours.
For more information, please contact us using our contact form, and a member of the team will get back to you as soon as possible.
Telephone Number
07734 022402Catch22 Charity Ltd. manages the data you provide in accordance with the EU General Data Protection Regulation (GDPR).
Catch22 may collect, store and use the following kinds of personal data:
Specific detail of each processing activity is provided below.
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Catch22 only uses cookies on its website where they will support the functioning of its website and to improve the experience of its website visitors. These cookies may be created by Catch22’s website, or by third-party services that Catch22 uses, to enable its website to be run effectively.
Some, ‘necessary’ cookies are essential to the running of our website and are exempt from the requirement of consent as per the GDPR and PECR. Functional, analytical and advertising cookies are all optional, and we will only store these cookies on your browser where we have received your freely-given, specific, informed, and unambiguous consent.
Any information that is collected by Catch22 via cookies is processed in a way which does not, and cannot, identify an individual person. We do not make any attempt to find out the identities of those visiting the Catch22 website.
You can find out more about Catch22’s use of cookies, and how to opt-out of or delete cookies from your browser via our Cookies Statement.
If you apply for a job with Catch22 using our hosted online job application system, this service will be provided by a data processor on our behalf (SmartRecruiters).
To process your application, we ask for your personal details including name and contact details. We will ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. The hiring managers for the role, along with our Recruitment and HR teams will have access to all of this information.
Catch22 processes your job application data for the purpose of its legitimate interest to process your HR information.
For more information, please see the SmartRecruiters privacy notice.
Through the SmartRecruiters job application system, it is also possible to sign up for job alerts, which will let you know when new jobs that meet your criteria have been posted.
These alerts are managed by the data processor (SmartRecruiters) on our behalf, and will only be processed using your freely-given, specific, informed and unambiguous consent.
If at any point you wish to unsubscribe from SmartRecruiters job alerts, this can be done by clicking the unsubscribe link on the latest email. You can also log into your SmartRecruiters candidate profile to modify or withdraw your details.
For more information, please see the SmartRecruiters privacy notice.
If you subscribe to Catch22’s newsletter and/or event mailing lists, you will receive regular communications relating to our work. These mailings will be facilitated by a third-party provider, such as Mailchimp or Salesforce (marketing platforms), and your data will be processed by a third-party client relationship management platform, Salesforce.
Catch22 will only process your contact details and send you newsletters following your freely-given, specific, informed and unambiguous consent.
You have the right to unsubscribe from any of our email mailing lists at any time. If you wish to unsubscribe from a Catch22 mailing list please click the unsubscribe link on the latest email or contact dpo@catch-22.org.uk to ensure that you do not continue to receive email newsletters from us. We will need to continue to hold your details after you have unsubscribed to ensure that we do not send you further communications.
For more information, please see the Mailchimp or Salesforce privacy notices as appropriate.
Catch22 processes the data submitted through any of our website contact forms for the purpose of receiving your message and responding to it under the lawful basis of consent, which you give when submitting the form.
We will only use the information supplied to us to deal with the enquiry and any subsequent issues, and to check on the level of service we provide.
These contact forms are processed using the WordPress plugin, Gravity Forms. When these forms are submitted to us, notification emails are automatically generated to send your enquiry to the appropriate team within Catch22 who will store your email for as long as is required to deal with your enquiry and any subsequent issues.
Form submissions are also stored within the Catch22 WordPress database for a period of 90 days. This allows us to identify if there are any issues with forms being received by our teams. After this time, forms and all accompanying personal data are automatically deleted from the system. Gravity Forms does not receive copies of any of forms, or any accompanying personal data, that are submitted via the Catch22 website.
You have the right to withdraw consent for us to contact you at any time by contacting dpo@catch-22.org.uk. You also have the right to lodge a complaint with a supervisory authority, which in the United Kingdom is the Information Commissioner’s Office.
For more information, please see the Gravity Forms privacy notice.
Complaints can be submitted using our online feedback form, by emailing feedback@catch-22.org.uk, or by post. Catch22 undertakes the processing of your complaints data as part of its legitimate interests.
When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.
We will only use the personal information we collect to process the complaint and to check on the level of service we provide.
We usually have to disclose the complainant’s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person’s record is in dispute. If a complainant doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis.
We will keep personal information contained in complaint files in line with our retention policy. This means that information relating to a complaint will be retained for six years from closure. It will be retained in a secure environment and access to it will be restricted according to the ‘data minimisation’ principle.
For more information, please see the Complaints, Compliments and Feedback policy.
The Data Processor (the organisation that does data processing on behalf of Catch22) is Totally.Tech.
Catch22 also works with third-party data processors to provide our:
We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it and retain it for the period we instruct.
Individual Catch22 services may work with additional third-party data processors in line with their contractual requirements. For more information, please see the relevant Service Privacy Notice, which can be downloaded from their service page on this website, or found by searching for the service by name in our Policy Library.
Catch22 may disclose information about you to any of our employees, officers, agents, suppliers or data processors insofar as reasonably necessary for the purposes as set out in this privacy notice.
In addition, we may disclose information about you:
Except as provided in this privacy notice, Catch22 will not provide your information to third parties without your consent.
Catch22 will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure, encrypted password and firewall protected servers. As data transmission over the internet is inherently insecure, we cannot guarantee the security of data sent over the internet.
Where information is held on our behalf by data processors, we will ensure, to the best of our ability, that they hold your information securely and in line with data protection legislation. We hold contracts with all data processors to make sure that they cannot do anything with your data unless we have instructed them to do so.
We may update this privacy notice from time-to-time. Check this page occasionally to ensure you are happy with any changes.
Please contact the Data Protection Officer if you have any queries regarding this Privacy Notice or if you would like to exercise or query any of the following rights afforded to you under the General Data Protection Regulation (GDPR):
- right to access
- right to erasure
- right to object
- right to rectification
- right to be informed
- right to restrict processing
- right to data portability
- rights in relation to automated decision making and profiling
- right to lodge a complaint with the Information Commissioners Office (ICO) – via the Complaints page on the ICO website or by calling 0303 123 1113
For further information on your rights, please visit the Individual Rights page on the ICO website.
If you have any questions about this privacy notice or of our treatment of your personal data, please email dpo@catch-22.org.uk or write to:
Data Protection Officer
Catch22
27 Pear Tree Street
London
EC1V 3AG
Catch22’s data protection registration number is Z1473239
Catch22 is a national organisation that works across England and Wales delivering services in a variety of settings. These include schools, colleges, social care, victim services, family support, prisons, and employment support.
We have been around for over 200 years and our focus is about making a difference to people by delivering our 3 ‘P’s – having good people around, having a good place to live/study/work, and having good purpose in life. Different services will focus on different aspects, but we aim to address those three elements to support people to thrive.
The Catch22 Bristol Reparation and Unpaid Work Service works with 10-18 year olds completing court ordered reparation and unpaid work hours, either indirectly in the community, or directly with the victim.
By working in partnership with a wide variety of community-based organisations, we are able to provide and support young people to undertake a wide range of community based placements, as well as providing information about their options regarding further education, work or training. We provide an opportunity for the young people to complete their hours given by the court by doing something positive in the community and have time to reflect and engage in conversations to take ownership and think of different actions if similar situations would arise in the future.
Below is a list of the data that we will or may process during the course of our contact with you and the lawful basis that applies to each processing activity:
As part of the requirements of your court order, your Youth Offending Team worker will send us the following information about you:
We will share information relating to your attendance and engagement at all sessions with us to your YOT worker by completing a session report form. We store a copy on your file and they will do the same. This is stored electronically on my secure system and then is archived when you have completed your order.
We require emergency contact details and medical information of all young people, so that we know who to contact in an emergency and what medical information to share with medical professionals in the case of a medical emergency.
When completing an initial assessment, if under 16, a parent/carer would need to be present.
As the Bristol Reparation & Unpaid Work Service delivers a range of activities where physical work is undertaken in the community, from time to time there is the possibility of injuries occurring. We need to have appropriate contact details of all participants, as well as parents/guardian contacts too in case parental contact is needed due to injury or illness of the participant.
In order to support a young person completing their reparation hours in the best way possible, it is essential that we understand the referrer’s concerns, any risks, offence details and have some background about your situation, so that we can ascertain the best way of working with you and what activities we provide.
There are also Health and Safety implications to our staff visiting people in their homes and working together in the community, so we ask referrers for any specific, relevant information that helps us to keep you and Catch22 staff safe.
The two main pieces of law that apply are:
We do have to have a legal basis for processing your information and this is:
The ‘special category data’ that we collect must meet even more of a legal test and our legal basis for collecting this is:
The Information Commissioner’s Office has given further guidance that sets out when these conditions can be used as the legal basis for processing your information and this can be supplied to you if you wish to see it.
The data we collect comes from you and from the Youth Offending Team, who are referring you to us. They are required by your court order to pass on that information and for us to contact you, so that we can make sure you complete your court ordered Reparation/Unpaid Work hours within the timescales specified by the court.
We have to share information if we are legally obliged to do so, for example where we have serious concerns about your safety or that of someone else associated with you. In these cases, we would share the relevant information with safeguarding organisations (Social Service, the Police or any other Emergency Service) if you or anyone else is at risk of harm. We will only share information where the law allows.
Catch 22 securely stores all the information and data mentioned above on your electronic file in our secure system. and is only available to those people with authorised access.
Information sent between agencies is via email, with documents being encrypted with agreed passwords, and any other information being anonymised to ensure the information is not identifiable to you other than with the people working with you and whom the information is intended for.
Data relating to you will be held from your date of birth plus 25 years unless you are a looked after child where it will then be date of birth and 75 years. Sometimes there may be legal reasons we have to retain the information for a longer specified period of time and there may also be circumstances where it is appropriate within legal and best practice requirements to retain the information for a longer period, but we will make every effort to inform you of this.
You will need to be specific about what information you think may be wrong and why, along with what you think we should do to correct it. If we cannot amend your record in the way you would like, we will explain the reason for this. We will always mark disputed records to show that the record is disputed. You will be able to see a copy of your amended record.
You have a number of rights over your data that we are required by law to uphold. You have the following rights:
If you feel we have not processed your data correctly and in accordance with GDPR and the Data Protection Act 2018, you have the right to make a complaint to the Information Commissioners Office (body that regulates Data Protection). Please visit https://ico.org.uk/ or call 0303 123 1113 in order to lodge a complaint with the regulator.
If you would like to discuss anything in this privacy notice, please contact: Data Protection Officer Catch22, on DPO@Catch-22.org.uk.
Last updated:
We may need to update this privacy notice periodically, so we recommend that you revisit this information from time to time. This version was last updated January 2021.
Our services aim to prevent first-time entrance into the criminal justice system, intervene when young people have committed an offence, and support young people subject to youth justice.
Our services work in prisons and the community to reduce the risk posed by gang-involved individuals and, ultimately, reduce the number of violent incidents.
Our services provide long-term support from the point of entry into prison to an individual’s transition back into the community, with the aim of reducing re-offending.
Our needs-focused services empower victims and witnesses to cope and recover from the impact of crime and anti-social behaviour, by providing a range of support including emotional and practical guidance, advocacy and advice.
