Unlock innovation through a collaborative partnership.
Together, we can tackle the pressing issues in public services.
Partner with us
Pioneering partnerships
TikTok
Our partnership between TikTok and Catch22 is set to help thousands of young people, currently not in education, employment or training (NEET), find work in the creative and digital industries. It will train disadvantaged young people in creative, digital skills and connect them to sustainable opportunities in their local creative industries, which in turn can adapt and reach new audiences.
Microsoft
Catch22 is working with Microsoft UK to deliver Digital Edge, a programme that opens pathways into digital careers for people facing barriers to employment. By designing and delivering a fresh pre-employment training program focusing on what support employers need to diversify their workforce, we’re helping young people re-imagine their futures and secure digital apprenticeships or jobs.
Salesforce
The Digital Leap programme, funded by Salesforce and delivered by Catch22, is based in London and is creating pathways for people facing barriers to work to enter into employment in digital roles. The programme is opening up diversity in the digital sector, addressing the UK skills gap and ultimately tackling inequality.
The Mayor of London
Funded by the Mayor of London’s Violence Reduction Unit, we’ve partnered with Redthread to tackle youth violence and online behaviour. Our training programme teaches frontline workers how to have difficult conversations about violent content on social media and trains young people in social media management to harness their skills for good.
Institute of Coding and Nominet
Catch22 has partnered with the Institute of Coding and Nominet to deliver two Click Start programmes, in collaboration with Bath Spa University and Durham University. Click Start aims to tackle the UK’s digital skills gap by offering skills and training to more than 26,500 learners who may not have previously had opportunities.
John Lewis Foundation
Catch22 and John Lewis Foundation have announced a partnership to support care experienced young people in Manchester to move into long-term, sustainable employment. Over three years, Career Hive will support them with training and education opportunities, employment guidance, and wrap-around well-being support.
Shell UK
More than 1,000 people with barriers to work will benefit from a pilot pre-employment programme, delivered by Catch22, which will support people aged 18+ on their journey into energy transition careers. The programme, supported by Shell UK, will initially run in London, Liverpool, Manchester and Norfolk.
National Grid
450 young people across the UK from socio-economically disadvantaged backgrounds will be supported to progress careers in the energy industry. Catch22 is one of the first UK based organisations to participate as a charity partner in Grid for Good – National Grid’s new flagship Corporate Responsibility community investment programme.
Our approach
- We pride ourselves on building trust with our partners; getting to know them and solving problems together.
- We design our services with the people we’re supporting. They are experts in what they need, so we listen and build new ideas together.
- We do this using our outreach-based approach, embedding ourselves in local communities and tailoring support to local need.
Research and innovation
Social Business Trust
The Social Business Trust (SBT) are supporting Catch22 to deepen our commitment and impact to youth unemployment and public sector system reform, through professional support and consultation. SBT is supporting Catch22 to achieve our ambition of becoming the engine room of public service innovation in the UK.
Nominet
Nominet partnered with Catch22 to fund a year-long research project to gain deeper understanding into the barriers of digital skills and access for some of the most disadvantaged groups in the UK. This research created a series of insights papers to explore the barriers to digital skills.
Learning & Work Institute
Catch22 has partnered with L&WI—a research organisation focused on learning and employment, and its impact on individuals, communities, and the wider economy—to evaluate the Horizons program, highlighting effective practice in program design and delivery. Horizons supports people facing social barriers into work and training.
Nominet are proud to partner with Catch22 to tackle some of the most pressing issues facing young people in their digital lives. Catch22 have an approach which is values driven, meaningfully youth centred, thoughtfully impactful, and informed by diverse lived experience – which together enables their pragmatism to cut to actionable priorities.
Amy O'Donnell, Nominet
These disadvantaged young people are often exactly the people who, with the right help, could have hugely successful careers in the sector. They are the people we must make sure don’t get left behind in a world increasingly dominated by technology. We see their potential and I hope that what we learn through this partnership with Catch22 will help others see it too.
Hugh Milward, Microsoft UK
London’s Violence Reduction Unit is focused on addressing the complex causes which lie behind young people becoming involved with, or being victims of, violent crime. That’s why we are investing in The Social Switch Project, which supports young people in building their creative and digital skills and which will continue to help many more young Londoners reach their true potential.
Lib Peck, Mayor of London's Violence Reduction Unit
Deloitte
Catch22 participated in the “Deloitte Digital Connect”, a programme designed to help charities close the digital divide. Deloitte offered pro bono business support in collaboration with CAST—a charity championing the use of digital for social good, helping to create a more responsive, resilient and digitally-enabled social sector.
Big Society Capital
Catch22 and Hatch Enterprise joined forces to launch the CatchXHatch Procurement Accelerator. The goal was to support social ventures to win public sector contracts. Big Society Capital supported Catch22 and Hatch to develop a venture-support programme and fund, to empower organisations creating technology-solutions to tackle youth unemployment.
NFP Synergy
NFP Synergy were the evaluation partner for our Catch22 Bright Light programme. Funded by The Clothworkers’ Foundation, Bright Light’s aim was to support care leavers into apprenticeships and jobs. NFPSynergy evaluated the programme, to evidence its impact and demonstrate the value of this important programme.
Coalitions
Movement to Work
Movement to Work is a charity coalition of the UK’s leading employers, civil society and government, supporting young people to break the ‘no job – no experience’ cycle that stops talented people getting into education, employment or training. Catch22 connects people facing barriers to work to the quality work placements in the Movement to Work network and supports their agenda to bring about lasting social change.
FutureDotNow
FutureDotNow is a coalition of leading companies and civil society groups, working in collaboration with government to boost the UK’s digital skills. We have joined forces with FutureDotNow to work on our shared mission of driving change, to ensure that everyone across the UK can thrive in a digital world. By enhancing the UK’s digital skills, Catch22 seeks to empower individuals with the right skills for the future of work.
Latest news
Resources are listed chronologically.
Please use these arrows to see more.
19 Jul 2024
Catch22 to support military spouses and partners to achieve employment success
27 Mar 2024
Partnering for Impact
29 Nov 2023
Violence Against Women and Girls manifests in many ways
1 Nov 2023
Education and nutrition – the catch-22 in Catch22
19 Oct 2023
Microsoft and Catch22 extend partnership to boost AI skills
25 Sep 2023
Catch22 and John Lewis Foundation launch new programme
19 Sep 2023
New programme launches to help people into jobs to support the energy transition
27 Jul 2023
London’s VRU invests to keep young people safe online
26 Jun 2023
TikTok Creative Academy partners with Stonewall
12 Dec 2022
Catch22 and Salesforce extend partnership
28 Sep 2022
Green jobs: ensuring a greener, fairer future for all
12 May 2022
Five top tips to improve diversity in your workforce
12 Apr 2022
Catch22 partners with TikTok to tackle youth unemployment
25 Feb 2022
Bright lights and warm relationships: scaling support for care leavers
24 Jan 2022
Microsoft extends Catch22 partnership to equip more people with digital skills
23 Sep 2021
Rothschild Foundation partners with Catch22
14 Sep 2021
Catch22, The Prince’s Trust and Apprentice Nation join forces
4 Jun 2021
Major research partnership seeks to address barriers to digital skills
25 Mar 2021
Barclays and Catch22 extend partnership
28 Jan 2021
Developing volunteering opportunities with corporate partners
22 Jan 2021
Reasons to be hopeful: tackling unemployment together
15 Jan 2021
Catch22 and JPMorgan Chase launch new collaboration
12 Nov 2020
National Grid and Catch22 forge partnership to help 450 young people into work
13 Oct 2020
Salesforce and Catch22 launch partnership
17 Sep 2020
Partnership to strengthen public service innovation
26 Aug 2020
Youth employment in 2020 – what now?
19 Aug 2020
Catch22 extends partnership with Microsoft into Bristol and Birmingham
29 Jul 2020
Getting job-ready through powerful partnerships
21 Jul 2020
Youth unemployment: five actions employers can take right now
27 Jan 2020
Baker McKenzie partner with Catch22 to hold workshops in Thameside Prison
11 Nov 2019
The sweet spot: how to find a great CSR partner
10 Oct 2019
Microsoft and Catch22 partnership opens up digital apprenticeships
10 Dec 2018
Catch22, Google and Redthread launch programme to tackle youth violence
12 Apr 2018
Good for your business, your people, and your community
10 Apr 2018
Businesses making a difference
9 Jun 2017
LifeSkills: Catch22’s partnership with Barclays
8 Feb 2017
Catch22 and Community Links forge new partnership
Contact Partnerships
Melissa Milner
Director of External Affairs and Partnerships
The current economic crisis risks pushing an additional 600,000 18-24-year-olds in the UK into unemployment in the coming year.
We are seeking forward-thinking partners to help these young people find training and employment. Together, we can help those with complex social barriers, where government schemes won’t be enough.
To find out more, please fill in the accompanying form, and a member of the team will be in touch.
Privacy notice
How we manage your data
Catch22 Charity Ltd. manages the data you provide in accordance with the EU General Data Protection Regulation (GDPR).
- The Data Controller (the organisation that determines how your data is managed) is Catch22. Contact us if you have a query about how your data is managed.
- The Data Processor (the organisation that does data processing on behalf of Catch22) is Totally.Tech.
- We are committed to giving you (the Data Subject in legal terms) an easy way to exercise your eight rights under the GDPR.
- We retain your data for as long as you allow us to do so. You can exercise your right to erasure at any time however, there may be some instances where we need to retain your information for a longer duration for legal reasons, such as when applying for a job with Catch22.
- Catch22 uses Click4Asistance as an online chat tool. By providing information, you consent to Click4Assistance collecting and processing this information according to their privacy policy.
What information do we collect?
Catch22 may collect, store and use the following kinds of personal data:
- information about your computer and your visits to and use of this website, including your IP address, geographical location, browser type, referral source, length of visit and number of page views (cookies),
- information that you provide to us for the purpose of applying for a job or receiving job alerts (job applications / job alerts),
- subscribing to email newsletters including your name and email address (email newsletter),
- If using our online chat service Click4Assistance, information such as IP addresses, and chat transcripts will be collected. If you choose to provide them, personal data such as names, email addresses will be collected, or
- information that you submit that relates to a complaint, service feedback or enquiry (complaints / feedback and enquiries).
Specific detail of each processing activity is provided below.
Cookies
Cookies are text files that are stored on your web browser by a website’s server. Each cookie is unique to your browser, and will contain some anonymous information such as a unique identifier and the website domain name. This information is sent back to the server each time your browser requests a page from it. This enables the website server to identify and track your web browser via your unique, anonymous, identifier.
Catch22 only uses cookies on its website where they will support the functioning of its website and to improve the experience of its website visitors. These cookies may be created by Catch22’s website, or by third-party services that Catch22 uses, to enable its website to be run effectively.
Some, ‘necessary’ cookies are essential to the running of our website and are exempt from the requirement of consent as per the GDPR and PECR. Functional, analytical and advertising cookies are all optional, and we will only store these cookies on your browser where we have received your freely-given, specific, informed, and unambiguous consent.
Any information that is collected by Catch22 via cookies is processed in a way which does not, and cannot, identify an individual person. We do not make any attempt to find out the identities of those visiting the Catch22 website.
You can find out more about Catch22’s use of cookies, and how to opt-out of or delete cookies from your browser via our Cookies Statement.
Job applications
If you apply for a job with Catch22 using our hosted online job application system, this service will be provided by a data processor on our behalf (SmartRecruiters).
To process your application, we ask for your personal details including name and contact details. We will ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. The hiring managers for the role, along with our Recruitment and HR teams will have access to all of this information.
Catch22 processes your job application data for the purpose of its legitimate interest to process your HR information.
- If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus six years following the end of your employment.
- If you are unsuccessful at any stage of the process, the information you have provided until that point will be retained for six months from the closure of the campaign.
- Equal opportunities information is retained for six months following the closure of the campaign whether you are successful or not.
For more information, please see the SmartRecruiters privacy notice.
Job alerts
Through the SmartRecruiters job application system, it is also possible to sign up for job alerts, which will let you know when new jobs that meet your criteria have been posted.
These alerts are managed by the data processor (SmartRecruiters) on our behalf, and will only be processed using your freely-given, specific, informed and unambiguous consent.
If at any point you wish to unsubscribe from SmartRecruiters job alerts, this can be done by clicking the unsubscribe link on the latest email. You can also log into your SmartRecruiters candidate profile to modify or withdraw your details.
For more information, please see the SmartRecruiters privacy notice.
Email newsletter
If you subscribe to Catch22’s newsletter and/or event mailing lists, you will receive regular communications relating to our work. These mailings will be facilitated by a third-party provider, such as Mailchimp or Salesforce (marketing platforms), and your data will be processed by a third-party client relationship management platform, Salesforce.
Catch22 will only process your contact details and send you newsletters following your freely-given, specific, informed and unambiguous consent.
You have the right to unsubscribe from any of our email mailing lists at any time. If you wish to unsubscribe from a Catch22 mailing list please click the unsubscribe link on the latest email or contact dpo@catch-22.org.uk to ensure that you do not continue to receive email newsletters from us. We will need to continue to hold your details after you have unsubscribed to ensure that we do not send you further communications.
For more information, please see the Mailchimp or Salesforce privacy notices as appropriate.
Feedback and enquiries
Catch22 processes the data submitted through any of our website contact forms for the purpose of receiving your message and responding to it under the lawful basis of consent, which you give when submitting the form.
We will only use the information supplied to us to deal with the enquiry and any subsequent issues, and to check on the level of service we provide.
These contact forms are processed using the WordPress plugin, Gravity Forms. When these forms are submitted to us, notification emails are automatically generated to send your enquiry to the appropriate team within Catch22 who will store your email for as long as is required to deal with your enquiry and any subsequent issues.
Form submissions are also stored within the Catch22 WordPress database for a period of 90 days. This allows us to identify if there are any issues with forms being received by our teams. After this time, forms and all accompanying personal data are automatically deleted from the system. Gravity Forms does not receive copies of any of forms, or any accompanying personal data, that are submitted via the Catch22 website.
If using our online chat service, Click4Assitance, data collected through the chat service may be shared internally within Catch22 to provide support and improve services.
You have the right to withdraw consent for us to contact you at any time by contacting dpo@catch-22.org.uk. You also have the right to lodge a complaint with a supervisory authority, which in the United Kingdom is the Information Commissioner’s Office.
For more information, please see the Gravity Forms privacy notice.
Complaints
Complaints can be submitted using our online feedback form, by emailing feedback@catch-22.org.uk, or by post. Catch22 undertakes the processing of your complaints data as part of its legitimate interests.
When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.
We will only use the personal information we collect to process the complaint and to check on the level of service we provide.
We usually have to disclose the complainant’s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person’s record is in dispute. If a complainant doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis.
We will keep personal information contained in complaint files in line with our retention policy. This means that information relating to a complaint will be retained for six years from closure. It will be retained in a secure environment and access to it will be restricted according to the ‘data minimisation’ principle.
For more information, please see the Complaints, Compliments and Feedback policy.
Use of data processors
The Data Processor (the organisation that does data processing on behalf of Catch22) is Totally.Tech.
Catch22 also works with third-party data processors to provide our:
- content management system (WordPress),
- website analytics (Google Analytics),
- marketing platform (Mailchimp),
- client relationship management platform (Salesforce),
- social media advertising campaigns (Meta Pixel, Twitter Pixel, LinkedIn Insight Tag, TikTok Pixel),
- online chat service (Click4Assitance), and
- recruitment service (SmartRecruiters).
We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it and retain it for the period we instruct.
Individual Catch22 services may work with additional third-party data processors in line with their contractual requirements. For more information, please see the relevant Service Privacy Notice, which can be downloaded from their service page on this website, or found by searching for the service by name in our Policy Library.
Disclosures
Catch22 may disclose information about you to any of our employees, officers, agents, suppliers or data processors insofar as reasonably necessary for the purposes as set out in this privacy notice.
In addition, we may disclose information about you:
- to the extent that we are required to do so by law,
- in connection with any legal proceedings or prospective legal proceedings, or
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Except as provided in this privacy notice, Catch22 will not provide your information to third parties without your consent.
Security of your personal data
Catch22 will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure, encrypted password and firewall protected servers. As data transmission over the internet is inherently insecure, we cannot guarantee the security of data sent over the internet.
Where information is held on our behalf by data processors, we will ensure, to the best of our ability, that they hold your information securely and in line with data protection legislation. We hold contracts with all data processors to make sure that they cannot do anything with your data unless we have instructed them to do so.
Notice amendments
We may update this privacy notice from time-to-time. Check this page occasionally to ensure you are happy with any changes.
Your rights
Please contact the Data Protection Officer if you have any queries regarding this Privacy Notice or if you would like to exercise or query any of the following rights afforded to you under the General Data Protection Regulation (GDPR):
- right to access
- right to erasure
- right to object
- right to rectification
- right to be informed
- right to restrict processing
- right to data portability
- rights in relation to automated decision making and profiling
- right to lodge a complaint with the Information Commissioners Office (ICO) – via the Complaints page on the ICO website or by calling 0303 123 1113
For further information on your rights, please visit the Individual Rights page on the ICO website.
Contact
If you have any questions about this privacy notice or of our treatment of your personal data, please email dpo@catch-22.org.uk or write to:
Data Protection Officer
Catch22
27 Pear Tree Street
London
EC1V 3AG
Data controller
Catch22’s data protection registration number is Z1473239