Our manifesto outlines “22 ways to build resilience and aspiration in people and communities” across five key areas. Download your copy.
Dismiss
The Social Switch Project is switching the narrative on how social media’s relationship with violence affecting young people is understood, tackled and solved.
Visit websiteOn this page
Where antisocial behaviour was once mostly limited to a physical audience, harmful content is now rapidly shared online, resulting in retaliation and feeding gang violence.
The Social Switch Project is training professionals and parents/trusted adults who are directly engaged with young people, at risk of being impacted by violence affecting young people online and offline. The training will use youth workers’ existing knowledge and best practice to enable them to understand the significance of issues faced online, to openly talk about the challenges, and to be able to navigate young people towards more productive and creative online activity.
The Social Switch Project is delivering a training course for young people to channel their creative skills towards positive outcomes. We are working to get them work experience and long-term employment with leading organisations across London.
Catch22 has partnered with Redthread, a leading charity tackling youth violence, to deliver The Social Switch Project. The project is funded by the Mayor of London’s Violence Reduction Unit.
We deliver a full-time training and work experience programme for young people in London aged 16-25.
The course trains creative and motivated young people to manage social media and develop sustainable digital careers. This programme includes mentoring and a unique placement for each trainee after their course.
With the support of national and international organisations, each trainee will be supported to get sustainable work in the digital world. We believe that all young people, no matter what their background, should have access to opportunities in the digital workforce.
Find out our future cohort dates on The Social Switch Project’s website.
The Social Switch Project Frontline Training is a free interactive course delivered online, aimed at professionals working with young people in London. It will give you the confidence to deal with the challenges and opportunities of social media. It will also give you a chance to share your experiences with other practitioners as the training is designed to be as interactive as possible!
The Social Switch Project has trained more than 1,000 frontline professionals across London. To find out more and sign up for a future date, visit The Social Switch Project’s website.
Yes! The Social Shift is a workshop for students who are at risk of being affected by social media and online harms.
The Social Shift workshop is free and caters to entire year groups, divided into smaller, highly engaging groups. Adaptability is key for us, we can accommodate your provisional requirements and schedule our workshop to suit your timetable.
The workshop will provide students with greater insight into navigating the digital world and teaches key life skills to reduce risk-taking behaviour and promote positive decision making. We cover topics such as social media and online harms, gender-based violence (including violence against women and girls), peer-on-peer abuse, relationships, and emotional intelligence.
For more information, please contact our team using the form at the bottom of this page.
Initially funded by Google.org, two of London’s leading charities Catch22 and Redthread, launched the pilot project in 2019. Catch22’s extensive research in the area and frontline experience of reducing violence, is combined with Redthread’s expertise in delivering youth violence interventions. Google.org encouraged both partners to use their knowledge to create an exemplary pilot project.
The Mayor of London’s Violence Reduction Unit is now supporting the next phase of the project to build our impact and shape its future development.
The Social Switch Project has a large advisory board, with representatives from across the sector, police, and academics. We’re already working with key players, including Google, Facebook, TikTok, City Hall, the Metropolitan Police, and The Children’s Society.
In light of the increased amount of time young people spent online during the pandemic to learn, socialise and for entertainment, London’s Violence Reduction Unit (VRU) commissioned an in-depth exploration of online harms, ‘acceptable’ use and regulation, that included the voices and experiences of young people, whose voices were missing from the body of existing research.
This research revealed that more than two thirds of young people interviewed had seen content online that was either violent or explicit during lockdown.
Digital platforms give young people opportunities regardless of any situation. I want to use this as an opportunity to inspire other young people, especially from where I’m from, to see that you can be successful regardless of your circumstances.
Anthony, The Social Switch Project participant
Resources are listed chronologically.
Please use these arrows to see more.
Digital skills
29 May 2025
Digital skills
7 Mar 2025
17 Jan 2025
Digital skills
8 May 2024
Digital skills
22 Feb 2024
Digital skills
7 Dec 2023
Digital skills
29 Nov 2023
Digital skills
27 Jul 2023
Digital skills
7 Feb 2023
12 Jul 2022
Digital skills
22 Jun 2022
Digital skills
22 Apr 2022
Digital skills
21 Apr 2022
Digital skills
7 Apr 2022
Digital skills
8 Feb 2022
Digital skills
29 Dec 2021
Digital skills
29 Nov 2021
Digital skills
10 Nov 2021
10 Nov 2021
10 Nov 2021
Digital skills
20 Oct 2021
3 Aug 2021
Digital skills
20 Jul 2021
Digital skills
4 Jun 2021
Digital skills
3 Jun 2021
22 Apr 2021
Digital skills
29 Mar 2021
Digital skills
23 Mar 2021
8 Mar 2021
Digital skills
29 Jan 2021
Digital skills
21 Jan 2021
Digital skills
7 Aug 2020
Digital skills
6 Aug 2020
Digital skills
4 Aug 2020
25 Apr 2020
28 Feb 2020
Digital skills
11 Feb 2020
11 Feb 2020
Digital skills
11 Feb 2020
11 Feb 2020
Digital skills
11 Dec 2019
Digital skills
1 Nov 2019
Digital skills
10 Dec 2018
Asiya Laher
Partnership Manager
Danielle Lecointe
Operations Manager
We accept referrals directly from young people in London, or from the frontline professionals, services and agencies who work with them.
Please register your interest using our contact form, and a member of the team will get back to you as soon as possible.
Asiya:
Asiya.laher@catch-22.org.uk
07872421237
Danielle: Danielle.Lecointe@catch-22.org.uk
07540674593
Catch22 Charity Ltd. manages the data you provide in accordance with the EU General Data Protection Regulation (GDPR).
Catch22 may collect, store and use the following kinds of personal data:
Specific detail of each processing activity is provided below.
Cookies are text files that are stored on your web browser by a website’s server. Each cookie is unique to your browser, and will contain some anonymous information such as a unique identifier and the website domain name. This information is sent back to the server each time your browser requests a page from it. This enables the website server to identify and track your web browser via your unique, anonymous, identifier.
Catch22 only uses cookies on its website where they will support the functioning of its website and to improve the experience of its website visitors. These cookies may be created by Catch22’s website, or by third-party services that Catch22 uses, to enable its website to be run effectively.
Some, ‘necessary’ cookies are essential to the running of our website and are exempt from the requirement of consent as per the GDPR and PECR. Functional, analytical and advertising cookies are all optional, and we will only store these cookies on your browser where we have received your freely-given, specific, informed, and unambiguous consent.
Any information that is collected by Catch22 via cookies is processed in a way which does not, and cannot, identify an individual person. We do not make any attempt to find out the identities of those visiting the Catch22 website.
You can find out more about Catch22’s use of cookies, and how to opt-out of or delete cookies from your browser via our Cookies Statement.
If you apply for a job with Catch22 using our hosted online job application system, this service will be provided by a data processor on our behalf (SmartRecruiters).
To process your application, we ask for your personal details including name and contact details. We will ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. The hiring managers for the role, along with our Recruitment and HR teams will have access to all of this information.
Catch22 processes your job application data for the purpose of its legitimate interest to process your HR information.
For more information, please see the SmartRecruiters privacy notice.
Through the SmartRecruiters job application system, it is also possible to sign up for job alerts, which will let you know when new jobs that meet your criteria have been posted.
These alerts are managed by the data processor (SmartRecruiters) on our behalf, and will only be processed using your freely-given, specific, informed and unambiguous consent.
If at any point you wish to unsubscribe from SmartRecruiters job alerts, this can be done by clicking the unsubscribe link on the latest email. You can also log into your SmartRecruiters candidate profile to modify or withdraw your details.
For more information, please see the SmartRecruiters privacy notice.
If you subscribe to Catch22’s newsletter and/or event mailing lists, you will receive regular communications relating to our work. These mailings will be facilitated by a third-party provider, such as Mailchimp or Salesforce (marketing platforms), and your data will be processed by a third-party client relationship management platform, Salesforce.
Catch22 will only process your contact details and send you newsletters following your freely-given, specific, informed and unambiguous consent.
You have the right to unsubscribe from any of our email mailing lists at any time. If you wish to unsubscribe from a Catch22 mailing list please click the unsubscribe link on the latest email or contact dpo@catch-22.org.uk to ensure that you do not continue to receive email newsletters from us. We will need to continue to hold your details after you have unsubscribed to ensure that we do not send you further communications.
For more information, please see the Mailchimp or Salesforce privacy notices as appropriate.
Catch22 processes the data submitted through any of our website contact forms for the purpose of receiving your message and responding to it under the lawful basis of consent, which you give when submitting the form.
We will only use the information supplied to us to deal with the enquiry and any subsequent issues, and to check on the level of service we provide.
These contact forms are processed using the WordPress plugin, Gravity Forms. When these forms are submitted to us, notification emails are automatically generated to send your enquiry to the appropriate team within Catch22 who will store your email for as long as is required to deal with your enquiry and any subsequent issues.
Form submissions are also stored within the Catch22 WordPress database for a period of 90 days. This allows us to identify if there are any issues with forms being received by our teams. After this time, forms and all accompanying personal data are automatically deleted from the system. Gravity Forms does not receive copies of any of forms, or any accompanying personal data, that are submitted via the Catch22 website.
If using our online chat service, Click4Assitance, data collected through the chat service may be shared internally within Catch22 to provide support and improve services.
You have the right to withdraw consent for us to contact you at any time by contacting dpo@catch-22.org.uk. You also have the right to lodge a complaint with a supervisory authority, which in the United Kingdom is the Information Commissioner’s Office.
For more information, please see the Gravity Forms privacy notice.
Complaints can be submitted using our online feedback form, by emailing feedback@catch-22.org.uk, or by post. Catch22 undertakes the processing of your complaints data as part of its legitimate interests.
When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.
We will only use the personal information we collect to process the complaint and to check on the level of service we provide.
We usually have to disclose the complainant’s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person’s record is in dispute. If a complainant doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis.
We will keep personal information contained in complaint files in line with our retention policy. This means that information relating to a complaint will be retained for six years from closure. It will be retained in a secure environment and access to it will be restricted according to the ‘data minimisation’ principle.
For more information, please see the Complaints, Compliments and Feedback policy.
The Data Processor (the organisation that does data processing on behalf of Catch22) is Totally.Tech.
Catch22 also works with third-party data processors to provide our:
We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it and retain it for the period we instruct.
Individual Catch22 services may work with additional third-party data processors in line with their contractual requirements. For more information, please see the relevant Service Privacy Notice, which can be downloaded from their service page on this website, or found by searching for the service by name in our Policy Library.
Catch22 may disclose information about you to any of our employees, officers, agents, suppliers or data processors insofar as reasonably necessary for the purposes as set out in this privacy notice.
In addition, we may disclose information about you:
Except as provided in this privacy notice, Catch22 will not provide your information to third parties without your consent.
Catch22 will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure, encrypted password and firewall protected servers. As data transmission over the internet is inherently insecure, we cannot guarantee the security of data sent over the internet.
Where information is held on our behalf by data processors, we will ensure, to the best of our ability, that they hold your information securely and in line with data protection legislation. We hold contracts with all data processors to make sure that they cannot do anything with your data unless we have instructed them to do so.
We may update this privacy notice from time-to-time. Check this page occasionally to ensure you are happy with any changes.
Please contact the Data Protection Officer if you have any queries regarding this Privacy Notice or if you would like to exercise or query any of the following rights afforded to you under the General Data Protection Regulation (GDPR):
- right to access
- right to erasure
- right to object
- right to rectification
- right to be informed
- right to restrict processing
- right to data portability
- rights in relation to automated decision making and profiling
- right to lodge a complaint with the Information Commissioners Office (ICO) – via the Complaints page on the ICO website or by calling 0303 123 1113
For further information on your rights, please visit the Individual Rights page on the ICO website.
If you have any questions about this privacy notice or of our treatment of your personal data, please email dpo@catch-22.org.uk or write to:
Data Protection Officer
Catch22
27 Pear Tree Street
London
EC1V 3AG
Catch22’s data protection registration number is Z1473239
Our core employability programmes equip individuals facing barriers to work with the skills and confidence they need to sustain in work or training.
Our digital skills programmes are designed to provide opportunities for people from excluded groups to get working in digital or tech enabled roles.
Our social action programmes enable young people to come together to meet new people and learn new skills whilst doing something positive for their local community.
