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Consultation responses

As part of our Reform agenda, and commitment to improving public services for all, we regularly respond to Government consultations in areas that affect the individuals who use our services. Here, you can access and download some of our most-recent responses on key areas of our work.

We are intent on delivering our frontline services well – then capturing the experience and learning from our service delivery. This enables us to argue from a position of strength how public services can be better designed and delivered, achieving better outcomes for those who use them. Ultimately, this activity allows us to build an evidence base we need to drive our end of game: government adoption of better public services.



Employability and Skills


Young People and Families

Online Harms