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County Lines Support and Rescue

A specialist support and rescue service for young people and their families who are criminally exploited through county lines

Up to the age of 25 | London, West Midlands, Merseyside and Greater Manchester

Our caseworkers provide one-to-one support to young people and their families, working closely with other agencies and professionals and tailoring the support to each young person’s individual needs and circumstances.

We deliver a rescue service, with out-of-hours capacity, to secure the safe return home, at a critical teachable moment, of young people from London, the West Midlands, Merseyside and Greater Manchester who are identified outside of their home police force area as a result of their involvement in county lines activity.

Our support and rescue service operates alongside SafeCall, a dedicated confidential county lines national helpline for young people, parents and carers across England and Wales run by Missing People.

Our approach

We aim to support young people accessing the service to benefit from:

  • personalised support to help them reduce and exit their involvement in county lines activity
  • better engagement with other agencies, education, and employment opportunities
  • increased resilience and better emotional and mental well-being
  • better relationships between them and their parents and / or carers

To increase awareness and ensure that the service is responsive to the needs of women and girls and young people with mental health needs we have specialist female and mental health caseworkers.

Our service has been designed to ensure close, collaborative working with existing statutory agencies, local multi-agency working structures and families to ensure the safety of young people and maximise outcomes.

Referral options for this service

You can refer yourself
You can refer family or a friend
You can refer a client

Volunteer and placement opportunities

You can't volunteer for this service
You can't get a placement at this service