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Nottinghamshire Victim CARE

A free and confidential service available to all victims of crime and antisocial behaviour across Nottinghamshire.


Commissioned by Nottinghamshire Police and Crime Commissioner (PCC), Victim CARE is a free and confidential service available to all victims of crime and Anti Social Behaviour across Nottinghamshire. The service supports Victims and survivors to be resilient and in doing so are less likely to be re-victimised; empowered to cope and recover from crime and anti-social behaviour by timely and effective victim-centred support from local services, families and communities.

Victims do not have to report a crime to access the service. Victims of both recorded and self-reported crime are tracked at all points in their journey and given access to information, practical support and advice and where appropriate, referral to ‘cope, recover and empowerment’ support services in their local communities.

Victim CARE ensures that the support will be victim-centred and outcome focussed. It will ensure that the needs of the victim are considered and supported at every stage of the criminal justice process.

The service is provided by a team of experienced professional case workers, giving one to one support to victims of crime and ASB. The team is supported by a committed and highly trained team of volunteers. The aim is to improve victims’ experience with the criminal justice system and associated support services.

Types of support

Victims of crime and anti-social behaviour benefit from enhanced help and support with a new-style service, designed around the needs of victims to help them cope and recover from their experience and empower them to become more resilient

  • Tailored emotional and practical support, advocacy and restorative justice determined through a ‘needs assessment’, focusing on the level of harm caused by the crime and the vulnerability of the victim.
  • A dedicated Caseworker providing one to one support to each victim, making it less stressful for them and reducing the number of times they are asked to tell their story
  • Access to restorative justice services arranged by the Caseworker, which could include facilitating dialogue with a person with a conviction. Restorative justice brings those harmed by crime or conflict and those responsible for the harm into communication, enabling everyone affected by a particular incident to play a part in repairing the harm and finding a positive way forward.

Hours: Monday to Friday 8am to 8pm, and Saturdays 9am to 5pm

Stay up to date


Referral options for this service

You can refer yourself
You can refer family or a friend
You can refer a client

  • You can refer yourself to this service via the website
  • Partner organisations and Community points can refer someone via
  • Download the referral form.

Volunteer and placement opportunities

You can volunteer for this service
You can't get a placement at this service

Volunteers will be trained to the same level as Victim CARE caseworkers and will support caseworkers, ensuring support is available to and easily accessible for victim’s across Nottinghamshire. Outreach work will include regular ‘pop-up’ and drop-in surgeries in community venues and at events, targeting harder-to-reach communities and high crime areas.

To register your interest, please contact us on